Restaurant Server - Hop House

Mystic Lake Casino • Prior Lake, MN

8d

About The Position

Come put your serving skills to the test! Come join Mystic Lakes Casino’s newest outlet, Hop House, as a Server! In this role you will be a key part of the guest experience. Enjoy weekly pay, free uniforms, and health benefits.
Job Overview: Applies high guest service standards. Takes orders and serves food and beverage to guests. Processes transactions pertaining to food & beverage charges. Reconciles cash-drawer.
Illuminate Your Future: What You'll Do:
Takes food orders and enters into P.O.S. system. Explains menu items and specials and makes
recommendations on additional side orders.
Serves food and beverage according to guest specifications, while adhering to responsible
alcohol service standards. Checks-up on guest for condiment, beverage, or additional food
item needs. Follows-up on satisfaction during and after dining.
Performs pre-bussing and bussing duties. Ensures that all supplies (i.e. ashtrays, napkins) are
adequate for guests’ needs.
Operates P.O.S. system in processing F & B charges. Handles cash, checks, currency, credit
cards, gift certificates, complimentaries, and tips. Operates credit card validation (automated
and manual) equipment. Prepares daily sales reports and reconciliation statements.
Maintains cleanliness of guest and work areas
Completes tip reporting form

Requirements

• Must be 18 years of age or older.
• Ability to read, write and speak English clearly.
• Strong guest service skills.
• Ability to pass basic math test.

Responsibilities

• Takes food orders and enters into P.O.S. system.
• Explains menu items and specials and makes recommendations on additional side orders.
• Serves food and beverage according to guest specifications, while adhering to responsible alcohol service standards.
• Checks-up on guest for condiment, beverage, or additional food item needs.
• Follows-up on satisfaction during and after dining.
• Performs pre-bussing and bussing duties.
• Ensures that all supplies (i.e. ashtrays, napkins) are adequate for guests’ needs.
• Operates P.O.S. system in processing F & B charges.
• Handles cash, checks, currency, credit cards, gift certificates, complimentaries, and tips.
• Operates credit card validation (automated and manual) equipment.
• Prepares daily sales reports and reconciliation statements.
• Maintains cleanliness of guest and work areas
• Completes tip reporting form

Benefits

• Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise.
• Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more.
• Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees