Restaurant Service Ambassador - Unit 1609
About The Position
This position delivers exceptional customer service in a fast-paced restaurant environment. This position is responsible for promptly ensuring each customer’s experience meets or exceeds expectations by guaranteeing each customer is promptly served in a comfortable, clean, friendly restaurant. The purpose of this position is to ensure smooth daily operations by performing a variety of tasks that contribute to customer satisfaction and overall efficiency. Ensures all products are delivered to the customer within Whataburger service time standards. Demonstrates exceptional customer service standards to include offering refills to customers while in the dining room. Performs maintenance tasks as scheduled or assigned. Actively participates in all current sales promotions/marketing events during work time. Operates all designated customer service stations. Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc. Mops spills or leaks quickly to prevent accidents. Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals. Cleans the customer service areas by following the proper procedures, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. Supports customer service by stocking stations with an appropriate number of items to ensure continuous service. Follows company cash handling policies.
Responsibilities
- Deliver exceptional customer service in a fast-paced restaurant environment.
- Ensure each customer’s experience meets or exceeds expectations.
- Guarantee each customer is promptly served in a comfortable, clean, friendly restaurant.
- Ensure smooth daily operations by performing a variety of tasks that contribute to customer satisfaction and overall efficiency.
- Ensure all products are delivered to the customer within Whataburger service time standards.
- Demonstrate exceptional customer service standards to include offering refills to customers while in the dining room.
- Perform maintenance tasks as scheduled or assigned.
- Actively participate in all current sales promotions/marketing events during work time.
- Operate all designated customer service stations.
- Learn and apply the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.
- Mop spills or leaks quickly to prevent accidents.
- Demonstrate knowledge of proper handling and storage of all sanitizing and cleaning chemicals.
- Clean the customer service areas by following the proper procedures, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.
- Support customer service by stocking stations with an appropriate number of items to ensure continuous service.
- Follow company cash handling policies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
