Restaurant Supervisor - Shift Lead

Atrium HospitalitySouthfield, MI
22h$21 - $22Onsite

About The Position

What You Will Do: Lead and support restaurant team members to deliver prompt, friendly, and efficient service across all meal periods. Ensure all opening and closing duties are completed to maintain smooth daily operations. Serve as the communication bridge between the kitchen and front-of-house teams, ensuring alignment and guest satisfaction. Provide real-time feedback, training, and recognition to support associate growth and performance. Step in as needed to assist with service during peak times, helping bussers and servers deliver a seamless guest experience.

Requirements

  • 2+ years of server experience—ensures a deep understanding of service standards and team workflows.
  • ServSafe and TIPS certified (or willing to certify by start date)—critical for ensuring food safety and responsible alcohol service.
  • Flexible schedule availability—including nights, weekends, and holidays—to meet the needs of a dynamic operation.
  • Strong communication and leadership skills—essential for coaching team members and resolving guest issues quickly.

Nice To Haves

  • Experience with Micros POS system is a plus—helps streamline service and order accuracy.

Responsibilities

  • Lead and support restaurant team members to deliver prompt, friendly, and efficient service across all meal periods.
  • Ensure all opening and closing duties are completed to maintain smooth daily operations.
  • Serve as the communication bridge between the kitchen and front-of-house teams, ensuring alignment and guest satisfaction.
  • Provide real-time feedback, training, and recognition to support associate growth and performance.
  • Step in as needed to assist with service during peak times, helping bussers and servers deliver a seamless guest experience.

Benefits

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Invest in Your Future – 401(k) plan with company match.
  • Comprehensive Health Coverage – Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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