Restaurant Supervisor
About The Position
POSITION OVERVIEW: The Food & Beverage Supervisor is responsible for planning and supervising the dining arrangements at the hotel. The Food & Beverage Supervisor assists in overseeing the food and beverage operations to provide good quality service, food and beverage presentation and guest experience. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. Work environment - F&B outlets, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings
Requirements
- High School Graduate or General Education Degree (GED): or Work Equivalent
- Minimum of 1-2 years of experience in food service preferred.
- Previous guest/customer relations training.
- Good understanding of the English languages.
- Good communication skills both written and verbal.
- Carry a large oval tray with 6 covered dinners, approximately 20 pounds.
- Exert physical effort in lifting/transporting at least 50 pounds.
- Push/pull carts and other equipment up to 150 pounds.
- Endure various physical movements throughout the work areas.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
- Must be able to stand and exert well-paced mobility for up to 8-hours in length.
- Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace
- Requires good communication skills, both verbal and written
- Must be able to stand and exert well-paced mobility for up to 8-hours in length.
- Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays.
- Professional appearance and manner, good character to work in a fast-paced team
- Exert physical effort in lifting/transporting at least 50 pounds
- Able to work extended periods of time standing up
- Push/pull carts and other equipment up to 100 pounds.
- Endure various physical movements throughout the work areas.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
Responsibilities
- Oversee the day to day operations of the Restaurant & Bar
- Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
- Achieve and maintain budgeted revenues as instructed by the Director of Food & Beverage
- Maintain labor cost to meet or exceed budget through effective staff and labor management
- Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
- Establish and achieve quality and guest satisfaction goals
- Maintain food and liquor costs
- Maintain a floor presence during needed meal periods to ensure optimal guest service
- Conduct routine brand standard audits designed to ensure optimal service execution
- Complete additional duties as assigned by hotel leadership
- Other duties as assigned
Benefits
- Access to your money before payday!
- Medical/Dental/Vision
- 401K
- Company paid short- and long-term disability insurance
- Company paid life insurance
- Travel discounts
- Merit increases
- Years of Service Awards
- Employee Assistance Program
- Advancement Opportunities
- Paid holidays
- Tuition reimbursement
- Referral Bonus-work with your friends!
- Multiple incentive bonuses!
- And much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
