About The Position

Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.

Requirements

  • Minimum one year of experience in the Restaurant / Food and Beverage field.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent, some college preferred.
  • ServSafe and/or food safety training.
  • Alcohol awareness training (such as TIPS).
  • Familiarity with food and beverage cost controls.
  • Ability to write routine reports and correspondence.
  • Ability to accurately compute mathematical calculations and use required measurement tools.
  • Ability to prepare budgets and ensure cost controls.
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Nice To Haves

  • Previous supervisory / management experience a plus.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

  • Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
  • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
  • Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
  • Responsible for responding and handling guest related issues pertaining to the department.
  • Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
  • Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
  • Other duties as assigned.
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