Restoration Supervisor

Servpro•35405, AL

About The Position

Do you have a passion for leading teams and helping people through tough situations? Join our SERVPRO® Franchise as a Restoration Supervisor and become a vital part of a team that’s committed to making fire, water, and storm damage “Like it never even happened.” We are looking for a hands-on leader who thrives in challenging environments, enjoys problem-solving, and has strong communication and leadership skills. As a Restoration Supervisor, you’ll oversee crews on restoration and mitigation projects, ensuring quality, efficiency, and customer satisfaction from start to finish. If you're dependable, detail-oriented, and ready to grow in a rewarding industry, we want to hear from you.

Requirements

Minimum of 1 year experience in water/fire/mold restoration or construction
IICRC certification (WRT, ASD, etc.) preferred or willingness to obtain
Strong leadership and team-building skills
Excellent written and verbal communication
Ability to work in fast-paced, physically demanding environments
Valid driver’s license and clean driving record
Regularly lift 50 lbs., and occasionally up to 100 lbs. with assistance
Ability to stand, walk, bend, kneel, and climb ladders for extended periods
Comfortable working in confined spaces (e.g., crawlspaces, attics)
Exposure to dust, mold, and cleaning chemicals

Responsibilities

Manage restoration jobs from start to finish in compliance with SERVPRO® processes and industry standards
Supervise and motivate Production Technicians to meet quality and efficiency goals
Respond promptly to service calls and communicate effectively with customers, teammates, and vendors
Perform hands-on production tasks when needed, ensuring high standards of service
Ensure proper documentation and job file completion for all assigned projects
Identify and address safety concerns and enforce site safety protocols
Conduct quality control checks and resolve project issues promptly
Maintain and protect equipment, vehicles, and materials
Perform occasional sales, marketing follow-ups, and add-on services to support business growth