Retail Assistant Store Manager, NorthPark Center Retail Assistant Store Manager, NorthPark Center

Nestle Operational Services Worldwide SA•University Park, TX

4d•Onsite

About The Position

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! Reimagine what coffee can be. Reimagine what you can become. Let’s grow together. Join the Nespresso team at our luxury retail boutique at NorthPark Center. As an Assistant Boutique Manager with Nespresso, you play a pivotal role in store leadership. Alongside the Boutique Manager, the two of you will strategize on sales, profitability, operations, and of course, delivering an unforgettable Nespresso experience. Inspire and empower your team to provide an inviting and exceptional customer journey. Most importantly, you will represent Nespresso culture by mentoring, caring, acting, and innovating to bring the beloved Nespresso brand to life.

Requirements

3+ years of professional management experience in a fast-paced or luxury retail environment
2+ years of supervisory experience in people management and development of multiple direct reports
High School Diploma or GED required; bachelor's degree preferred
Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks
An authentic passion for coffee, a respect for sustainability, and a commitment to continual self‑learning
Availability to work open and closing shifts, weekends, and holidays

Nice To Haves

Experience co-managing 20+ employees in a high-volume, luxury retail environment
Ability to co-manage weekly manager meetings, oversee KPIs, coach performance, and delegate effectively
Genuine passion for people: you enjoy engaging with customers and mentoring your employees
Proven track record of team development with multiple success stories
You care about the customer experience; you are a gracious host, and you exude hospitality
Guests know you by name and seek you out because of the service and experience you provide
Prior success partnering with leadership to drive teams to achieve revenue goals and continuously improve
High collaboration and presence; a natural at building rapport with customers and businesses
Strong hospitality mindset aligned with Nespresso’s House of Hospitality
Agility and patience with learning new systems, software programs, and reporting methods
Exceptional professional diplomacy and discretion

Responsibilities

Embody Customer Service Excellence
Drive Sales Results
Lead Team Development
Streamline Operations
Embody Coffee Expertise
Connect with the Community
Show Agility and Resourcefulness
Care About Safety

Benefits

Competitive Pay: including quarterly bonuses for achieving team sales and service goals.
Growth and Development: At Nespresso, every employee is encouraged to take ownership of their professional growth and build a career aligned with who you are through excellent training programs.
Caring Culture: Experience a supportive and collaborative environment that feels like a fresh cup of coffee...warm, welcoming, and invigorating.
Purposeful Work: As a certified B Corp, we are committed to environmental stewardship and creating a safe, welcoming workplace for all.
A free Nespresso machine and coffee allowance
401k with company match
Educational reimbursement
Health and mental wellness programs
DE&I resource groups
Commuter benefits
Pet adoption reimbursement
Employee recognition program
Discounts at over 2,000 companies