Retail Assistant Supervisor

Easterseals-Goodwill Northern Rocky Mountain • North Logan, UT

11d

About The Position

At times may be only “Supervisor in Charge” of entire facility. Responsible for
assuring a high level of guest and donor service. Assists with supervision of
retail and/or production activities to ensure that goals are met in production
and sales. Ensure that Easterseals-Goodwill policies and procedures are
uniformly enforced and followed. Cross-training required in all aspects of
Goodwill. Performs duties according to the established Best Practices of ESGW.
Duties include, but are not limited to:

May assist with staff meetings that improve communication, such as daily tool
box talks and monthly department meetings
Demonstrate superior guest service by handling guest transactions in a timely
and courteous manner, and responding to guest complaints/concerns with a
sense of urgency to see to their resolution
Assure that cash register, transaction, and cash handling procedures are
strictly followed and enforced. Corrects any register or transaction errors
according to established procedures
Acknowledge and greet guests who come within 10 feet
Completes or delegates tasks, as required, to bring store into compliance
with “guest service” standards
May assist with the follow-up of Store Visit Reports and/or assist in the
completion of action plans
Assist in inventory control by performing rack rolling, maintenance, and
stock rotation activities
Assists with the management of new purchased products for best possible
return
Ensures retail display standards are met
Completes administrative tasks, which include; accurate daily/weekly/monthly
reporting; opening and closing procedures, cash management, and stock on hand
reporting

Requirements

• Must be available to work evenings and weekends
• Requires standing, stooping, bending, or carrying for extended periods. Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance.
• Requires tolerance to extreme changes in temperature and humidity.
• Ability to move independently or with reasonable accommodation within the facility and community.
• Applicant must be physically and mentally able to perform all requirements of the job.
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.
• High School/Equivalent
• 0-2 years previous experience

Responsibilities

• Assist with staff meetings that improve communication
• Demonstrate superior guest service
• Assure that cash register, transaction, and cash handling procedures are strictly followed and enforced
• Acknowledge and greet guests who come within 10 feet
• Completes or delegates tasks to bring store into compliance with guest service standards
• Assist with the follow-up of Store Visit Reports and/or assist in the completion of action plans
• Assist in inventory control
• Assist with the management of new purchased products for best possible return
• Ensures retail display standards are met
• Completes administrative tasks

Benefits

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED