Retail Associate

Easter Seals Goodwill ND•Fargo, ND

6d•Onsite

About The Position

As a Retail Associate at Easter Seals of Goodwill ND, Inc. (ESGWND), you'll play a vital role in our retail store. From receiving merchandise to providing top-notch customer service, you'll be at the heart of our operations. Join us in promoting the Mission, Vision, and Values of ESGWND while delivering exceptional experiences to our customers and donors. The above description outlines the primary duties and responsibilities of the Retail Associate role at ESGWND. It is not exhaustive and may include additional tasks as assigned by management.

Requirements

Proficiency in basic math operations.
Strong interpersonal skills for effective communication with customers and team members.
Ability to work in varied environmental conditions.
Capacity to follow instructions accurately.
Knowledge of First Aid and Safety protocols.
Access to reliable transportation for scheduled shifts.
Ability to lift/push/pull 35 pounds

Responsibilities

Consistently report for scheduled shifts, demonstrating reliability and punctuality.
Flexibility to work rotating shifts and weekends.
Operate electronic cash registers and handle transactions efficiently.
Provide friendly and helpful customer service to all patrons.
Address customer inquiries and resolve complaints courteously.
Assist in pricing, tagging, and sorting merchandise according to guidelines.
Maintain store stock and assist with inventory management.
Ensure store security and report any issues to the Store Manager.
Keep the store clean and organized, including janitorial duties.
Adhere to safety procedures and report any incidents promptly.
Perform other duties as assigned.