Retail Associate | Part-Time | prAna

prAna • Boulder, CO

1d • $17 - $24 • Onsite

About The Position

Overview of the Position: The Sales Associate is an essential part of our retail team. They assist store leadership in delivering exceptional brand and guest experiences, driving store sales, and increasing profitability. Follows prAna marketing and promotional directives that will increase sales and grow our existing customer base. Helps maintain high store standards and conditions while fostering a positive, inclusive environment. Essential Functions and Responsibilities: Delivers helpful, knowledgeable, and friendly service in person and by other means such as phone or mobile devices, as per prAna service standards. Welcomes prAna guests with a warm and genuine demeanor and strives to give them a friendly and educational experience while they’re in the store. Assist guests in finding merchandise and goes above and beyond to create an exceptional shopping experience; recommends product that will satisfy their needs and maximize store sales. Assists guests with special orders, exchanges, returns and in-store orders from prAna.com. Possesses proficiency in use of our prAna POS system for sales transactions. Displays a clear understanding of the prAna product line, participates in product education modules/training, and consistently, enthusiastically and methodically, informs our customers about our apparel and accessories. Assists with inventory cycle counts, order processing, and stock room organization. Assists the Management team with weekly housekeeping tasks to maintain a clean and organized store (windows, floors, dusting). Follows inventory control and loss prevention procedures. Assists with merchandising, floor resets, and visual merchandising directives to elevate the customer experience. Ability to follow all safety and security protocols and always operate within these guidelines. Delivers input and ideas around new and exciting store, field of play, and region-specific events that will amplify prAna’s voice in the outdoor world.

Requirements

• Retail sales or customer service experience in specialty retail, active, or outdoor apparel a plus.
• Holds a passion for the outdoors and some/all of prAna’s key fields of play.
• High School diploma or equivalent required
• Must be at least 18 years old.
• Flexibility and willingness to work an ever-changing schedule with various shift start and end times, based on business needs and trends.

Responsibilities

• Delivers helpful, knowledgeable, and friendly service in person and by other means such as phone or mobile devices, as per prAna service standards.
• Welcomes prAna guests with a warm and genuine demeanor and strives to give them a friendly and educational experience while they’re in the store.
• Assist guests in finding merchandise and goes above and beyond to create an exceptional shopping experience; recommends product that will satisfy their needs and maximize store sales.
• Assists guests with special orders, exchanges, returns and in-store orders from prAna.com.
• Possesses proficiency in use of our prAna POS system for sales transactions.
• Displays a clear understanding of the prAna product line, participates in product education modules/training, and consistently, enthusiastically and methodically, informs our customers about our apparel and accessories.
• Assists with inventory cycle counts, order processing, and stock room organization.
• Assists the Management team with weekly housekeeping tasks to maintain a clean and organized store (windows, floors, dusting).
• Follows inventory control and loss prevention procedures.
• Assists with merchandising, floor resets, and visual merchandising directives to elevate the customer experience.
• Ability to follow all safety and security protocols and always operate within these guidelines.
• Delivers input and ideas around new and exciting store, field of play, and region-specific events that will amplify prAna’s voice in the outdoor world.

Benefits

• Life/Work balance – this is a core value at prAna, we want you to have life/work balance so you can be your best self at home and work. We offer flexible work schedules because we believe in Life/Work balance.
• Generous product discounts on prAna and Columbia Sportswear family of brands: Columbia, Mountain Hardwear, and SOREL
• Gift Card to purchase product
• 401k plan plus a generous company match.
• Columbia offers EAP + which is free and confidential 24/7/365 counseling services.
• There are commuter benefits such as transit and parking reimbursement programs.
• We have wellness benefits and employee discounts available.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED