Retail Associate - Summer 2026

Makar Hotels And Resorts LMR LLC • Big Sky, MT

2d • Onsite

About The Position

The Retail Team Member is responsible for supporting the daily operations of our retail store, ensuring an exceptional experience for all guests by creating a warm and welcoming atmosphere. Key duties include greeting customers, assisting with product inquiries, managing inventory displays, restocking shelves, and operating the POS system to process transactions efficiently. The Retail Clerk plays an integral role in maintaining a high standard of service, fostering positive relationships, and contributing to a memorable guest experience.

The ideal candidate is outgoing, detail-oriented, and passionate about customer service. They should possess a strong knowledge of our store offerings and the local area, with a desire to create a personalized experience for every guest. We are looking for a proactive individual who can work independently, solve problems effectively, and thrives in a dynamic environment.

Requirements

• Minimum of one year of customer service experience, preferably in the hospitality industry.
• Strong communication and presentation skills.
• Highly motivated, adaptable, and able to take initiative.

Responsibilities

• Develop and maintain in-depth knowledge of the products we carry, as well as the surrounding area.
• Provide accurate information about daily events, on-property activities, and seasonal offerings.
• Greet and check in Sleigh Ride Dinner guests, assist with wine selections, and address questions related to the experience.
• Engage guests by sharing insights about the purveyors and artisans represented in our store.
• Maintain a clean, organized, and visually appealing retail space.
• Work independently, multi-task effectively, and greet all guests promptly to create a welcoming environment.
• Keep a positive, cheerful attitude at all times.
• Monitor merchandise levels and coordinate with management to restock items as needed.
• Arrange items attractively to create engaging displays that encourage purchases.
• Assist in ordering and receiving stock, ensuring all items are correctly priced and displayed.
• Conduct a monthly inventory of all retail items by the 5th of each month.
• Ensure all retail displays are well-maintained and visually appealing.
• Build and nurture positive relationships with both internal and external customers.
• Perform additional duties as assigned, supporting overall store operations.
• Actively participate in training and development to enhance skills and knowledge.
• Interact with the public, customers, colleagues, community members, and officials with professionalism, fostering positive relationships and clear communication.
• Adhere to company operating controls, SOPs, policies, and service standards.
• Communicate with Human Resources on employment-related matters including attendance, injuries, and housing.
• Assist other departments and contribute to shared responsibilities as needed, including snow removal, guest transportation, and general Outpost upkeep.

Benefits

• Seasonal Bonus Program: Each hourly employee will receive $1 per hour worked per season and $1.50 per overtime hour worked. Employees who are terminated or resign from their position before the end of each season, will not be able to participate in this program.
• Staff Cafeteria: You will have access to our staff cafeteria which provides 3 meals a day, as well as a large selection of grab and go items to suit anyone’s day.
• Ranch Gratuity: In addition to your hourly rate, you will receive a ranch gratuity unique to us.
• Ranch Wide Activities: If there are openings, you have free access to the following in the summer season: horseback riding, Outdoor Youth Adventures Program, Yellowstone National Park Tours, yoga, and mountain biking. During the winter months, you will have access to 50 Miles of world renown cross country ski trails right outside your back door.
• Arrival: The ranch will provide complimentary transportation to and from the airport, should you come to us by air.
• Opportunity to move to Full-Time, Regular Status and receive additional benefits. If you remain with us for 1 full year and worked a minimum of 1560 hours during our 12-month lookback period (that takes place at the end of each year), you are eligible to move to full-time status. Full-time status means Vacation and Sick pay, medical, dental, life and vision insurance. The Ranch will pay for 80% of the premiums for employees and any dependents.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed