Retail Cashier/Sales Associate - PT Seasonal

Holiday Inn Club Vacations

8d

About The Position

At Holiday Inn Club Vacations, we believe in strengthening families. And we look
for people who exhibit the courage, caring and creativity to help us become the
most loved brand in family travel. We’re committed to growing our people,
memberships, resorts and guest love. That’s why we need individuals who are
passionate in life and bring those qualities to work every day. Do you instill
confidence, trust and respect in those around you? Do you encourage success and
build relationships? If so, we’re looking for you.

This position will be responsible for ensuring that each guest receives
outstanding service by providing a friendly environment which includes greeting
and acknowledging guests, maintaining solid product knowledge, providing
assistance and making suggestions to guests regarding product decisions,
extensive use of suggestive selling methods. This position has a strong focus on
assisting guests with F&B, tee times, lottery, retail and golf. Ensures all
payment transactions are affected in a complete, accurate and timely manner.
Ensures appropriate level of stock is maintained on the outlet floor, positioned
appropriately to maximize revenues. This person will regularly work coverage or
full shifts in alternate retail and/or recreational outlets.

This job description in no way states or implies that these are the only duties
to be performed by the employee in this position. It is not intended to give all
details or a step-by-step account of the way each procedure or task is
performed. The incumbent is expected to perform other duties necessary for the
effective operation of the department.

Requirements

• Must have high school diploma or GED and some cash-handling experience, or an equivalent combination of training, education and experience.
• Must have superior guest relations skills and the ability to answer guest inquiries.
• Must be able to work in a cross-functional area including retail and F&B. To include significant knowledge of golf products, protocols, nomenclature, and sales points.
• Must have the ability to accurately handle payment transactions.
• Must have demonstrated exceptional verbal and written communication skills, to include accurate notation of reservations, etc.
• Must be able to clearly speak, write and understand the English language.
• This position has extremely high guest interaction and requires great patience, tack, and problem resolution skills.

Nice To Haves

• Bilingual is a plus.

Responsibilities

• Greets all guests and provides outstanding on-brand customer service, by enhancing the guest experience.
• Will assist guests with requests for, and respond to questions about, F&B product and retail sales.
• Ringing up sales at registers for food, retail and other product.
• Arranging displays to showcase targeted items.
• Processing, replenishing merchandise, monitoring floor stock and assisting with floor moves and displays.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED