Retail Clerk - Cashier/Sorter

The Salvation Army Southern California•Coos Bay, OR

2d•$14•Onsite

About The Position

The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Scope of Position: Provide fast, friendly customer service when working in the Thrift Store. Point of Sale (POS) and Closing revenue reconciliation. Help on the Thrift Store retail floor with stocking shelves and display of merchandise, including furniture displays. Maintain a friendly, clean and safe shopping environment for customers, donors, clients, and co-workers. Assist when instructed with the production of donated items. This includes sorting, cleaning pricing, hanging, sizing, and floor distribution. Assist with donation receiving as needed.

Requirements

High School Diploma or equivalent required
Experience working with people
Minimum of 6 months of experience working on a register and in customer service
Able to handle cash, make change, and operate cash register/POS. Reconcile register at the end of each shift
Excellent Customer Service
Customer service mindset.

Responsibilities

Provide fast, friendly customer service when working in the Thrift Store.
Point of Sale (POS) and Closing revenue reconciliation.
Help on the Thrift Store retail floor with stocking shelves and display of merchandise, including furniture displays.
Maintain a friendly, clean and safe shopping environment for customers, donors, clients, and co-workers.
Assist when instructed with the production of donated items. This includes sorting, cleaning pricing, hanging, sizing, and floor distribution.
Assist with donation receiving as needed.
Able to handle cash, make change, and operate cash register/POS. Reconcile register at the end of each shift
Ensure that every customer is properly greeted and acknowledged when in the thrift store.
Ensure that customers are acknowledged for their patronage.
Ensure that employees are treated in a friendly and enthusiastic manner.
Diplomatically handle customer complaints and concerns regarding store policy and procedures: always maintain Salvation Army standards for quality and customer relations…refer to the manager whenever possible.
Ensure that customers are directed regarding any items they may have to donate.
The thrift store clerk is expected to be proficient in customer service, merchandising, and POS/Cash handling.
The purpose of this position is to assist in the daily operations of a thrift store retail outlet, customer service, cash handling, stocking, and donation receiving.
All incumbents accepted for the position of Thrift Store Clerk will also be trained for the position of Sorter and will inter change positions as needed.
Keep clothing racks stocked, neat, and orderly
Must be able to understand instructions concerning handling and marking of merchandise.
Primary responsibilities are to create and maintain a friendly, inviting, clean, and professional atmosphere that encourages customers to want to frequently return to The Salvation Army to make purchases.
Stock household and other miscellaneous items
Stock shoes, purses, belts, hats, books
Stock furniture, grouping whenever possible.
Keep the aisles clean, clear, and picked-up.
Keep shelves clean, orderly, and stocked.
Participate in general store housekeeping (i.e. vacuuming, sweeping, and general cleaning)
Remove merchandise according to policy
Process and price merchandise/donations according to policy
Assist donors with unloading. Inform donors when donations are unusable.
Sort, prep, and clean donations upon request
Other duties as assigned.