Retail Construction Project Manager - Canada

Lush Handmade Cosmetics

6h•$90,000 - $95,000•Remote

About The Position

Lush North America supports 252 retail stores in Canada and the USA, a business based in Canada, and manufacturing centers in Vancouver and Toronto. Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism and a vibrant store atmosphere. We believe it's our responsibility to advocate for the environment, animals and people in need. We're passionate about giving back to organizations locally and around the world. We are looking for a quality individual to join our North American team as a Retail Construction Project Manager based in the Canada. Passionate about the brand, our products and delivering great customer service from our team to all areas of the business. Within the ever-changing world of retail and in a creative, innovative brand, it is essential that the roles are multi skilled and dynamic in their approach. Though they often have a predominant focus (finance and project delivery) their skillset is broad and transferable making them an asset to any team that they are collaborating with. You hold sacred our Lush culture and values through fearless leadership and owning the experience of every relationship that represents the Lush brand. You’ll work on a collaborative, and cross departmental team that goes above and beyond to support our customers and staff. You grow talent by motivating, encouraging and coaching your fellow employees to their highest potential; you know how to be curious about their opportunities and career ambitions and how to be real with feedback and support. As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyze and interpret metrics and translate strategy into behaviors which drive sales and improve profit. Our Lush employees live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife Reporting to the Head of North America Property, your core RESPONSIBILITIES will include:

Requirements

5+ years of related experience in retail construction and project management including effective management of budgets focused in the US (specialty stores, shopping malls and metro streets)
Demonstrated experience in a project lead role
Demonstrated knowledge of carpentry and millwork an asset
Strong budget analysis and management skills
Experience in phased construction projects in newly opened and existing retail stores
Practical hands-on experience in the management of the design and construction process
Ability to develop relationships and leverage business partners to complete tasks and achieve desired outcomes
Ability to multitask and deal with competing priorities
An appreciation and understanding of retail design and in house skill set
Ability to assist and install company furniture (know how all components that make up a retail space are built)
Ability to interpret all M.E.P plans, architectural plans and structural plans
Strong analytical and problem-solving skills
Exceptional written and verbal communication skills
Ability to work hard and calmly under pressure to achieve deadlines
Flexibility and dedication to work extra hours as needed
Ability to work independently in a collaborative and creative work environment
A team player with strong collaboration skills, working closely with designers to help bring the project to life. This includes sharing ideas, giving feedback, and ensuring all areas have been detailed and thought through for efficiency and success
Taking a holistic approach to the business, with the ability to adapt to change in these uncertain challenging times
Strong ability to self manage and see the bigger picture taking ownership of your role and responsibilities within the team
Respect for your working environment and those around you
Passionate about company ethics and our approach to sustainability and how we strive to improve this within our discipline
Must be based in the United States. Ability to travel domestically and internationally (must hold a valid passport)

Nice To Haves

Knowledge or expertise with Concur, CAD and Google Suite
PMP and LEED certifications an asset

Responsibilities

Providing support to the North American SSP and Construction team including
Leading the project management and organization of retail shop fit outs including quality, relevance and timeliness of new shop construction, refits and refreshes, closures and store maintenance of existing shop locations.
Effectively managing Capex , working on estimates, verifying project actuals and updating capex forecast.
Ensuring project schedules are well planned and executed, collaborating with the Retailers, SSP, Real Estate leasing and finance.
Staying informed of industry best practices of global retail construction process and project support. Bringing alignment to working practices.
Maintaining and developing project status / capex reports.
Assisting the retail team to accurately interpret construction information impacting the business
Providing hands on assistance and installation where necessary during new shop openings, refits and refreshes, and closures
Continually improving support to retail business by assessing needs and providing forward looking insight
Streamlining reporting processes to meet needs of both external and internal users
Providing project-specific assistance to the Retailers, all retail store teams, Shop and Space Planning Team, Property/Leasing, and Finance
Maintaining up to date knowledge in products, design methods and merchandising for sales, providing practical support and having awareness of the details to deliver the best customer service and drive sales
Partnering with SSP designers to deliver awe inspiring projects
Delivering the best customer service experience
May perform other duties as required