Retail Customer Service Rep - Part Time

ShentelBlacksburg, VA
17hOnsite

About The Position

Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com. Shentel is hiring a Part Time Retail Customer Service Representative in our Radford, VA Shentel Store. We are looking for a sales-oriented customer service professional to sell Shentel Broadband service through face-to-face and over the phone interactions. You will play a pivotal role in keeping your neighbors connected! We offer a great work environment and competitive total compensation package that includes: Hourly base pay rate + uncapped commission World class 401(k) – up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays Work schedule: M-F, 8a– 5p with occasional overtime

Requirements

  • Your reputation as a successful sales professional who meets and exceeds sales goals
  • Your high school diploma or equivalent
  • One year of customer service or call center experience

Benefits

  • Hourly base pay rate + uncapped commission
  • World class 401(k) – up to 8% company contribution
  • Medical, dental, vision, and life insurance with company subsidies
  • Up to 3 weeks of PTO and up to 9 paid holidays
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