Retail Development Specialist DSA - Disneyland, CA
About The Position
The Retail Selling Specialist serves as a Company ambassador to support and service our business in Disney owned stores at Disneyland and Walt Disney World through merchandising displays, selling product, and educating and training Disney Cast Members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned. Lead selling specialist during shift focused on engaging the customer with product, product knowledge, and close of sale. (All transactions to be completed by Disney Cast Members (sales associates) Work to foster an engaged excitement for the Citizen brand and product with the Disney Cast Members. Work with Service team and Corporate office on ensuring stock levels are maintained for maximum selling. Stay updated on watch setting instructions, functions, features, benefits, warranties. Merchandise cases and top of counter displays, according to brand planograms to ensure stock is properly displayed. Manage back and under stock with Service team. Ensure displays, watches and cases are cleaned. Ensure all watches are correctly tagged. Ensure all point-of-purchase materials are properly placed. Provide sizing for customers as needed. Additional Duties include: Responsible for all events at Disneyland Resort properties. Responsible for receiving, inventory and storage of CWA product. Must be able to carry boxes weighing approximately 25lbs. Merchandising product at specific Disneyland Resort locations, Occasionally working until 1:00 -2:00 am for special events.
Requirements
- Experience is retail sales in high volume locations with high touch customer service
- Excellent interpersonal, organizational and problem-solving skills
- Strong verbal and written communication skills
- Able to work well in a team environment
- Must be available to work weekends during peak holidays and events
- Must be able to carry boxes weighing approximately 25lbs
Nice To Haves
- Experience in account relationship management
- Experience in watch, jewelry or luxury industries
Responsibilities
- Lead selling specialist during shift focused on engaging the customer with product, product knowledge, and close of sale.
- Work to foster an engaged excitement for the Citizen brand and product with the Disney Cast Members.
- Work with Service team and Corporate office on ensuring stock levels are maintained for maximum selling.
- Stay updated on watch setting instructions, functions, features, benefits, warranties.
- Merchandise cases and top of counter displays, according to brand planograms to ensure stock is properly displayed.
- Manage back and under stock with Service team.
- Ensure displays, watches and cases are cleaned.
- Ensure all watches are correctly tagged.
- Ensure all point-of-purchase materials are properly placed.
- Provide sizing for customers as needed.
- Responsible for all events at Disneyland Resort properties.
- Responsible for receiving, inventory and storage of CWA product.
- Merchandising product at specific Disneyland Resort locations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
