Retail Grocer Security Guard (RENO, NV)

IPS Nationwide • Reno, NV

8d • $19 - $21

About The Position

IPS Security is a trusted leader in professional security services, with over 15 years of experience serving California, Nevada, and Florida. Our portfolio includes high-profile clients across festivals, retail stores, warehouses, and corporate facilities. We combine strong customer service with well-trained security personnel to deliver safety, reliability, and peace of mind to our clients.
At IPS, we pride ourselves on creating a family-oriented work culture while holding the highest standards of professionalism, training, and accountability. We’re not just filling shifts we’re building careers in the security industry.

Unarmed Security Officer
Location: Reno, NV
Pay Rate: $19- $21
Time/Shifts: TBD

UNIFORM GUARD EXPECTATIONS - 2025
Purpose of our Guards - Visible Deterrent (Dressed Professional in Uniform)
Engaged / Professional Personality – likes working with People / Customers
Providing TERRIFIC Customer Service
Professionally dressed, maintain good hygiene, and groomed.
ACTIVE in our Stores and VISIBLE. Spending most of their time at the front end of our Stores – Entrances / Exits
Shows up on time/checks in with Management – ready to go.
What we want you to do:
Greet ALL Customers – “Welcome to/Thank you for Shopping at ..."
Be Alert, Observe, and Report suspicious activity, – be engaged/offering assistance (again – strong visibility)
Communicate Clear.
Walk Employees out to their car – if requested
Abide by all our Policies – i.e. - receipts/breaks, use of cell phones, Shoplift Policy, no weapons, etc.
De-escalate situations / treat everyone with Courtesy, Dignity and Respect
What we DO NOT want you to do:
Make Shoplifting Stops (never) – Never ask for a receipt.
Never go out of the Store – to chase/confront a Shoplifter.
Never accuse/confront anyone about Shoplifting (profile or follow)
Never using cell phones and earbuds as a distraction from their Post Orders.
Never suggest our customers finish their shopping at closing hours.
No weapons of any type (guns, knives, mace, tasers, etc.)
Be late or abandon the post.

Responsibilities

• Greet ALL Customers – “Welcome to/Thank you for Shopping at ...”
• Be Alert, Observe, and Report suspicious activity, – be engaged/offering assistance (again – strong visibility)
• Communicate Clear.
• Walk Employees out to their car – if requested
• Abide by all our Policies – i.e. - receipts/breaks, use of cell phones, Shoplift Policy, no weapons, etc.
• De-escalate situations / treat everyone with Courtesy, Dignity and Respect

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed