About The Position

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview Primary responsibility for the Housekeeper is to make sure that the store is cleaned everyday for our customers. Other functions that this position may include are distribution of merchandise bags and boxes and performing carry outs of purchase for customers. Perform other duties as needed. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here [https://employeeconnection.net/CareerSiteMedia/2024_2025_Hourly_BAAG_Macys_Bloomingdales.pdf]. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Requirements

  • No Education Required
  • 1-2 years direct experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful and able to adapt quickly to changing priorities
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

  • Maintain customer service as the top priority
  • Project a courteous and professional demeanor to all internal and external customers
  • Cleaning and maintaining fitting rooms
  • Picking up trash from registers, restrooms, offices, common areas
  • Cleaning and re-stocking restrooms
  • Dusting the sales floor (both high and low)
  • Maintaining the carpets and tile floors
  • Ensure that shortage prevention initiatives are executed
  • Dependable attendance and punctuality
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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