Retail Manager 2

Sodexo•Brockton, MA

About The Position

Sodexo is seeking a Retail Manager 2 for Brockton Hospital located in Brockton, MA. The Retail Manager will oversee all retail and catering operations which include cafes and vending. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

one year or more of leadership experience
have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization
possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service
exhibit flexibility to take on additional responsibilities as needed; and/or
demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs
Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year

Responsibilities

motivate, coach, mentor and develop frontline (hourly-paid), staff
provide stellar customer service
oversee cash handing processes, and POS programming and maintenance
ensure company food and physical safety programs and standards are followed
conduct retail brand standard audits (in-house and national brands)
maintain integrity of retail branded concept standards (national and in-house brands)
manage the opening and closing the operation as well daily retail food service operations