Retail Sales Associate / Customer Service

WellBiz BrandsWendell, NC
1dOnsite

About The Position

Join Our Team at Elements Massage in Wendell Falls – We’re Hiring Front Desk Sales Associates! Are you a friendly, outgoing, and organized individual with a passion for customer service? Do you want to be part of a wellness-focused team that makes a difference in people’s lives every day? Elements Massage Wendell Falls is looking for a dynamic Front Desk Sales Associate to join our team and help create an exceptional experience for our clients. Why Work With Us? Make a Positive Impact – Be the first point of contact for clients seeking relaxation and wellness. Your friendly smile and great communication skills will make a difference in their day. Competitive Pay & Incentives – We offer a competitive hourly wage, with commission-based incentives. The harder you work, the more you can earn! Great Benefits – Enjoy employee discounts, paid time off, and health benefits (for full-time employees). We take care of our team so you can focus on what you do best! Opportunities for Growth – Whether you’re looking to advance your career in sales, management, or wellness, Elements Massage provides plenty of opportunities for growth and development. Supportive Work Environment – Work in a friendly, team-oriented environment where everyone is valued and supported. We believe in working hard and having fun!

Requirements

  • Excellent Communication Skills – You’ll be interacting with clients, answering questions, and assisting with appointments, so a positive, clear, and helpful approach is essential.
  • Organizational Skills – You’ll manage appointments, sales transactions, and client records, so being organized and detail-oriented is key.
  • Friendly and Positive Attitude – We want someone who loves making people smile and is excited to be part of a team that thrives on creating great experiences for clients.
  • Team Player – While you’ll be handling your own responsibilities, we all work together to ensure the success of the business and the satisfaction of our clients.

Nice To Haves

  • Sales Experience – Experience in the spa and wellness industry, customer service, or sales is a plus but not required. We’re looking for someone passionate about helping others and a drive to meet goals.

Responsibilities

  • Greet clients with a warm and welcoming attitude, ensuring a positive first impression
  • Schedule appointments and handle client inquiries both over the phone and in person
  • Promote and sell memberships, packages, and retail products that help our clients enhance their wellness journey
  • Process sales transactions and maintain accurate client records
  • Provide excellent customer service, ensuring clients’ needs are met and exceeded
  • Help maintain a clean, organized, and welcoming front desk area

Benefits

  • employee discounts
  • paid time off
  • health benefits (for full-time employees)
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