Retail Supervisor

Hope Services•Watsonville, CA

5d•$18•Onsite

About The Position

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels.. >>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<< Pay Rate: $17.75 per hour Summary: To supervise front-end operations and assure proper customer service. Retail Supervisor will be responsible for smooth running of the sales floor and proper cash handling.

Requirements

Experience working in a retail or clothing store is desirable.
Ability to communicate in a positive manner.
Ability to read, write and communicate in English.
Knowledge of HOPE and ability to communicate information about HOPE
Knowledge of what items are acceptable products and what are unwanted items.
Ability to supervise others and provide a learning environment.
Ability to stand at a work station for long periods
Ability to lift and move 40 lb. loads
Use of hand trucks and hydraulic lifters and other machinery.

Responsibilities

Supervise the floor staff including cashiers, floor clerks and volunteers.
Assures proper display of product in order to meet customer expectations.
Provides high level of customer service, trains staff to perform quality customer service.
Maintains adequate staffing on the floor to meet store demands.
Supervises retail associates as assigned, providing ongoing training and support as needed.
Leads staff to assure a cooperative work environment for the team.
Responsible for scheduling and covering breaks and meals of floor staff.
Assures compliance with all building maintenance and safety practices to assure a safe work environment.
Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales.
Acts as a mandated abuse reporter.
May perform other duties as assigned to assure efficiency of operations.