Part-Time Retail Supervisor

Fjällräven North AmericaPalo Alto, CA
2d$20 - $23Onsite

About The Position

At Fjällräven, our mission is to help people feel at home in nature. That goes beyond great gear; it's about meaningful conversations, shared knowledge, and a store culture rooted in sustainability, curiosity, and care. As a Retail Supervisor, you play a key role in bringing that mission to life. You'll serve as a trusted keyholder and shift lead, guiding the sales floor, supporting daily operations, and helping teammates do their best work. Through thoughtful leadership and genuine guest connection, you'll help ensure every interaction reflects the values we live by. Come walk with us.

Requirements

  • Prior experience in retail or customer service
  • Leadership skills rooted in trust, example, and collaboration
  • A strong track record of delivering thoughtful, memorable guest experiences
  • Clear communication, organization, and time-management skills
  • Passion for the outdoors, sustainability, and continuous learning
  • Comfort using retail systems (POS, inventory tools), or a willingness to learn

Responsibilities

  • Lead by example on the sales floor, coaching and motivating teammates to deliver exceptional service
  • Bring Fjällräven's GUIDE service standards to life by welcoming, educating, and inspiring guests
  • Foster a positive, collaborative team culture grounded in respect, learning, and shared purpose
  • Open and close the store as a trusted keyholder, supporting cash handling, store readiness, and daily transitions
  • Support operational excellence, including inventory accuracy, stock organization, and visual standards
  • Help ensure a safe, secure, and compliant store environment
  • Model sustainability in action, sharing programs like the Arctic Fox Initiative with guests and teammates
  • Support community engagement through store events and local partnerships that reflect Fjällräven's values
  • Represent the brand with authenticity, curiosity, and care, both in and beyond the store

Benefits

  • 401(k) with employer match to support your long-term financial wellbeing
  • Generous paid time off to rest, recharge, and get outside
  • Product discounts and access to Fjällräven outdoor events
  • A strong commitment to sustainability, quality craftsmanship, and responsible business practices
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