Retirement Counselor - Senior Living Sales

La Posada Career•Oro Valley, AZ

23h

About The Position

Join Our Sales Team at La Posada at Pusch Ridge! Position: Retirement Counselor – Senior Living Sales Are you a high-performing sales professional searching for a career with purpose? At La Posada at Pusch Ridge, a brand-new upscale independent living community in beautiful Oro Valley, AZ , you won’t just close sales—you’ll open doors to a better future for the seniors you serve. Here, your talent and dedication will directly impact lives, offering peace of mind and a vibrant lifestyle to older adults navigating life’s transitions. If you’re energized by meaningful connections and want to make a real difference each day, we invite to apply. Position Overview: The Retirement Counselor is a sales professional who presents and sells the community lifestyle to the prospective resident – from initial lead through closing – leading to deposits and gains in occupancy. This individual is responsible for meeting with prospective residents through telephone contact, personal appointments and will apply effective sales techniques which include a thorough discovery process, consultative and relational selling practices. This effort includes both conducting and monitoring measurable sales goals for calls, appointments, event attendance, deposits and occupancy for the community. The Retirement Counselor is responsible for achieving (meeting or exceeding) reservation and move-in goals which advance occupancy for the community. Why Join La Posada? Competitive pay Paid Time Off (PTO) 401(k) with company match Excellent health insurance Mileage incentive program for employees commuting over 15 miles A beautiful new campus and a culture that values your contributions

Requirements

Must demonstrate excellent verbal and written communication skills and have the ability to communicate effectively with both large and small groups
Detail-oriented, self-starter that can complete tasks with minimal supervision
Highly organized and self-confident
Must be accustomed to responsibility for personal workload and tasks in a deadline-oriented environment
Able to set and meet internal and external deadlines and ensure necessary deliverables are achieved on time
Work in our team environment in a supportive manner
Education: Bachelor’s Degree or any combination of education and experience that provides equivalent skills.
Experience: Proven sales experience.
Computer Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Ability to quickly learn and utilize RHS Lead Management software.

Nice To Haves

At least one year in marketing/sales in senior living setting preferred.

Responsibilities

Respond to requests for information in a timely manner.
Provide accurate reports to all appropriate parties
Maintain regular contact with existing leads and prospects
Achieve the community sales and move in goals
Exceed hospitality and service standards
Interact with all leads whether provided through advertising, public relation, referral, or personal contact and to turn those leads into depositors and residents of the Community through the use of professional selling skills including but not limited to outbound sales calls, in-person sales presentations, event participation, and group presentations.
Greet all visitors pleasantly and professionally presenting a very positive image for the Community.
Address specific customer preferences and priorities to guide them to commitment.
Connect with a sufficient volume of leads and prospects by phone daily to create the velocity of sales needed to meet established goals.
Maintain RHS data base effectively and in a timely manner with all inquiries.
Skillfully interview prospects or their representatives to ascertain how the Community will meet their needs.
Know and be able to explain the benefits of residing at the Community.
Record all information obtained during the interview process and accurately input data in the RHS database.
Conduct effective sales presentations that inspire customers to take the next step in the sales process.
Influence closing through sales messages, presentation techniques, facilitation methods and relationship management.
Execute thorough follow through to be able to retain all sales and move in prospects forward to move-in.
Maintain prospect relationships though consistent communications by phone, mail, email, 1:1 contact.
Operate prospect tracking system (RHS currently) and possess strong personal computer proficiency.
Maintain effective hot lead list which provides forecasting opportunities to know and reach monthly sales goals.
Know the procedures followed in lead fulfillment and lead tracking to advance a prospect in the sales process.
Strive for constant improvement in selling skills through attendance at sales training meetings and through the reading of motivational and sales-oriented maters.
Remain informed about the local real estate market, the customer profile in your market, competitor communities, industry trends and customer trends.
Build trust and strong cross functional relationships within the community and operational structure.
Act professionally and honestly at all times in the representation of the Community concept of senior living.
Other duties as assigned by Supervisor.