Retirement Planning Analyst/Counselor I

Oklahoma State Government•Oklahoma City, OK

7h•Onsite

About The Position

Position Summary The Retirement Planning and Auditing Department is an integral part of the Teachers’ Retirement System of Oklahoma’s (TRS) Member Services Division and works closely with members in retirement planning and auditing, including retirement audits, retirement benefit estimates, service billings, retirement finalizations, retirement account reconciliations, and Qualified Domestic Orders. Working under the direction of the Retirement Planning and Auditing Manager and Assistant Manager, Retirement Benefit Analysts/Counselors perform work that is varied and complex.

Requirements

Bachelor’s Degree OR four years of experience in technical bookkeeping, accounting, auditing, claims adjusting, eligibility determination or reviewing and analyzing requests for determination of retirement benefits or other related benefits OR an equivalent combination of education and experience. 30 semester hours of college equals one year of required experience.
Strong member service skills
Knowledge of basic office procedures and equipment, including multi-functional copiers
Medium to high skill level in Microsoft 365 suite; Comfortable using online applications, databases, and software
Skill in arithmetic reasoning and able to perform basic to complex calculations.
Ability to apply policies and procedures to complex problems based on laws, rules and regulations
Ability to follow basic to complex oral and written instructions in detail and with accuracy
Ability to prepare, understand and interpret written materials
Ability to adapt and problem-solve when completing tasks and projects
Detail-oriented, organized, self-motivated, and committed to continuous improvement in the workplace
Strong verbal and written communication skills
Ability to establish and maintain effective working relationships with others; work as part of a team
Ability to prioritize work and adapt to workload changes

Nice To Haves

Preference may be given to those with business accounting experience, previous work in Oklahoma public education, and or retirement planning background.

Responsibilities

Utilize pension administration system software and other applications to perform regular duties
Review and analyze member records in order to ensure the client receives accurate service credit.
Ensure proper contributions have been received to qualify service credit and if not, prepare cost statements that reflect the balance due for clients’ eligibility.
Generate member retirement benefit projections using the pension accounting system.
Conduct in-depth and thorough audit of all aspects of member accounts and general intent to retire and benefit estimation.
Prepare hypothetical and actual billing statements for service purchases or balances due.
Conduct consultation and communicate basic and complex benefit information to members.
Advise members and employers of discrepancies and initiate adjustments for proper credit.
Generate final retirement documents after audit and estimate have been conducted; review member retirement file for completion and accuracy making final benefit adjustments as necessary.
Verify correctness and accuracy of all benefit and distribution payments such as withdrawals, Partial Lump Sum Options (PLSO), survivor benefits, and post-retirement.
Reconcile retirement benefits for recently retired members.
Review member accounts and apply rules and established procedures for distribution of account balances
Process transports of service to and from applicable state retirement plans
Mail various informational packets
Provide support during in person seminars and webinars on an ongoing basis