Warehouse Associate, South Kearny, New Jersey

Fortunoff Backyard Store•Kearny, NJ

1d•$15 - $17•Onsite

About The Position

The Returns Associate is one of many core distribution positions. The incumbent is timely, well-organized, and prepared for the day and weekly workload. Grounded in the company’s core values, the Returns Associate employs critical thinking, organization, communication, and deductive reasoning skills to optimize distribution processes, standard operating procedures, and customer satisfaction, while leveraging a customer-centric, and forward-thinking mentality.

Requirements

Previous experience handling furniture, indoor or outdoor, is a plus
Experience with a computer, software and Windows operating system
Experience in the returns area is a plus
Punctuality, attendance, commitment, reliability, and integrity
The ability to work well independently
High school graduate from an accredited school. 1-3 years of experience in a warehouse, delivery, or inventory-related environment.
Ability to develop, compose, read, analyze, and interpret spreadsheets and emails. Ability to effectively present information and respond to questions from supervisors, sales personnel, customers, and the general public.
Ability to calculate basic figures and amounts such as summing inventory values, etc.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to perform and understand the most intermediate level functions of personal computers and MS Office. Ability to use the company’s enterprise software system (FROG) and to understand all relevant inventory-related computer tasks.
The employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel, and reach with hands and arms. The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch, or crawl.
The employee must frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include vision and color vision.

Nice To Haves

Previous experience handling furniture, indoor or outdoor, is a plus
Experience in the returns area is a plus

Responsibilities

Prints and reviews Driver Manifests reporting.
Takes part, leads, and or facilitates the assemblies of various outdoor furniture products
Closes out completed delivered Driver Manifests reporting, reviewing for clean signatures and house descriptions.
Communicates with Customer Service or Stores of any customer notes/claims on the manifest.
Checks Truck Pick Reports to ensure all the merchandise will be available for the load out, i.e. open POs, Store Inbound transfers, and possible inventory issues, in advance of that delivery day.
Works Driver Returns area(s) returning merchandise, capturing photos (visual evidence), and coding merchandise as to the proper condition codes; for return to vendors.
Assists vendors during 3rd party quality control inspections
Set up and, ship daily UPS outbound packages.
Communicates with customers and stores when required
Assists in dispatching, and responding to driver-to-customer calls
Processes service and store inquiries
Assist in ordering supplies.
Perform duties as assigned by the team leader