Revenue Cycle Coordinator

Trinity Health

22h • $100,214 • Hybrid

About The Position

Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. With its main campus at Loyola University Medical Center, Loyola Medicine is part of a comprehensive three-hospital system including Loyola University Medical Center, Gottlieb Memorial Hospital, and MacNeal Hospital. If you’re passionate about delivering exceptional care and making a difference in the lives of our communities, join the Loyola team as a Revenue Cycle Coordinator and become Loyola Strong!
The Revenue Cycle Operations Coordinator supports efficient and effective department operations through oversight of workflow, delegation, process improvement, and performance coordination. This role enhances patient experience and operational excellence while ensuring alignment with Trinity Health’s mission and strategic objectives. The position works closely with leadership, supports policy development, and stewards resources to achieve high-quality standards while maintaining confidentiality, safety, and compliance at all times.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Management, Accounting, or a related field OR 7–10 years of professional billing experience.
• Demonstrated experience supporting front-end revenue cycle workflows, performance metrics, and process improvement initiatives.
• Strong communication skills with the ability to collaborate across operational and leadership teams.
• Ability to effectively organize workflows, prioritize customer needs, and mentor others.
• Working knowledge of federal, state, and local regulatory standards; commitment to compliance and ethical practices.

Nice To Haves

• HFMA, MGMA, AAPC, or other healthcare-related certification.
• Six Sigma or LEAN certification.

Responsibilities

• Coordinate and streamline operational, technical, and clerical support services to enhance workflows and departmental processes.
• Organize workload, prioritize customer needs, and support high-quality daily performance.
• Serve as a mentor and provide guidance to a small team; assist leadership with onboarding, education, and performance feedback.
• Develop and maintain procedural standards along with training and orientation materials.
• Use multiple system applications for accurate data collection and management while ensuring quality, confidentiality, and safety.
• Collaborate with leadership on performance improvement initiatives, solution development, and process enhancements.
• Review performance metrics—including front-end denials—and provide consultation to Directors, Practice Managers, and Supervisors.
• Conduct site visits and work closely with operational leaders across medical group practice locations.
• Monitor dashboards for performance variances and trends; partner with leaders to develop action plans.
• Uphold the Trinity Health Mission, Values, Vision, Actions, and Promise in daily work.
• Maintain a safe, organized, and compliant workspace aligned with regulatory standards.
• Support team member development and maintain ongoing personal and professional growth.

Benefits

• Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level