Revenue Cycle Coordinator (Business Office Manager)
About The Position
Waukesha County's Department of Health and Human Services is seeking an experienced Revenue Cycle Coordinator to lead and oversee all aspects of the healthcare revenue cycle. This position functions similarly to a Business Office Manager in a nursing home or physician practice, with responsibility for supervising admissions, billing, and utilization review staff while ensuring accurate and compliant reimbursement from Medicare, Medicaid, and third-party payors. The ideal candidate brings strong knowledge of healthcare billing regulations, revenue cycle best practices, insurance reimbursement, and coding compliance. This role monitors key financial performance indicators, investigates denials and variances, develops policies and process improvements, and serves as the department’s subject matter expert on revenue cycle compliance. The position works closely with clinical leadership, fiscal staff, compliance committees, and the electronic health record system to maintain efficient, accurate, and compliant billing operations. We are seeking a detail-oriented leader who can analyze trends, improve processes, ensure regulatory compliance, and support the fiscal health of the department while building strong working relationships with internal teams and external partners. Waukesha County prides itself on operating in a business-like manner and is recognized as a leader delivering high quality services with competence and skill. With our vision of "Leading the Way", we value teamwork and collaboration, ethics and diversity, communication, efficiency and cost savings, innovation, and the wellbeing of our staff and the citizens we serve. Employees are provided professional development opportunities and encouragement to learn and practice continuous improvement and LEAN principles as we regularly ask ourselves "Is there a better way?" Location: Located in the City of Waukesha, our campus offers an on-site fitness center, free parking, and easy access to interstate highway systems. Waukesha County offers a perfect blend of urban and rural living where one can enjoy the benefits of quiet rural lake communities or opt for nearby attractions that the greater Milwaukee area offers including vast beach and park systems, public markets, performing arts, music festivals, and sports including the Milwaukee Admirals, Brewers, Bucks, Wave, Marquette University Golden Eagles and the UW-Milwaukee Panthers Basketball programs. Waukesha County is committed to equal opportunity and nondiscrimination in employment and adheres to all Federal, State and County Equal Employment Opportunity laws, policies, plans, rules, regulations and ordinances. The County recognizes and accepts its important leadership role in providing for equal employment/service opportunities. It is the express policy of Waukesha County to promote equal employment opportunity among all who are employed by Waukesha County and who seek employment with Waukesha County. For further information visit: https://www.waukeshacounty.gov The County does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States on a full-time basis.
Requirements
- Graduation from a recognized college or university with a bachelor’s degree in business, accounting, health information management, healthcare management, or a closely related field.
- Three (3) years of professional work experience in healthcare billing and collections, preferably in a behavioral or institutional health setting.
- Master's degree from a recognized college or university in an area listed above may be substituted for one (1) year of the work experience requirement.
- The following may substitute for the possession of a bachelor’s degree: a. Associate’s degree and four (4) years of work experience in a healthcare setting. b. High School Diploma or GED and five (5) years of work experience in a healthcare setting
Benefits
- Waukesha County provides a comprehensive compensation and benefits package including excellent health/dental/vision, life insurance, generous paid time off (vacation, 10 holidays, 3 floating holidays, ample accrued sick time that rolls over each year), an exceptional pension plan with employer match and lifetime retirement payment plus an optional tax advantaged 457 retirement savings plan.
- Amongst many other benefits, employees are recognized and valued through a pay for performance system. Successful candidates will be eligible for performance-based merit increases and non-base performance awards.
- Employee well-being is promoted through a balanced work-life culture and through an exceptional employee wellness program that offers a variety of programs and tools to help promote an employee's wellness and health, including an on-site health & wellness clinic.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
