Home Office - Revenue Cycle -Revenue Cycle Manager

Active Day•Trevose, PA

About The Position

Active Day has an available opportunity for a Revenue Cycle Manager to join our team. APPLY TODAY! With over 100 centers, Active Day is the leading provider of adult day health services with a growing footprint and an expansive member population that stretches across the United States. Our Mission and You At Active Day, we provide the highest quality personalized care to seniors and adults with special needs through fun and engaging communities built upon compassion and trust. Our members are at the center of everything we do, and all of our employees are an essential part of a team dedicated to creating a warm, welcoming, and caring environment. This is a job that requires you to bring your passion and enthusiasm to work and take pride in knowing YOU MAKE A DIFFERENCE in the lives of others. Role Summary Active Day is seeking a Revenue Cycle Manager to own and improve core revenue cycle performance with a strong focus on aged A/R reduction (90+ days), cash acceleration, payer relations, and team development. This leader will partner closely with Operations, Finance, and external billing agencies to strengthen outcomes, reporting, and communication across the organization.

Requirements

Bachelor’s degree required (Accounting, Finance, or Business preferred)
5+ years of healthcare revenue cycle experience strongly preferred
Medicaid billing experience required
Strong A/R management, revenue reporting, and analytical skills
Experience with clearinghouses, payer portals, and EHR/billing systems
Advanced Excel and Microsoft Office skills
Strong written, verbal, and relationship-building communication skills

Nice To Haves

Prior people management experience
Experience in HCBS, adult day health, or Medicaid-heavy environments
Multi-site healthcare operations experience
Knowledge of CPT-4/HCPCS, ICD-10-CM, UB-04, CMS-1500
Experience with managed care organizations and government payers
Demonstrated process improvement and performance optimization experience
HFMA certification or active HFMA/ACHE involvement

Responsibilities

Oversee revenue cycle functions including billing, collections, denials, appeals, cash posting, adjustments, remittance processing, and revenue cycle reporting.
Partner with Operations on authorization workflows to support clean claims and timely reimbursement.
Drive reduction of 90+ day A/R, strengthen write-off and adjustment processes, and accelerate cash collections.
Improve private pay collection workflows and reduce payer issue resolution turnaround times.
Manage payer relationships, escalations, and appeals; maintain current knowledge of payer policies and reimbursement rules.
Own daily/weekly/monthly/quarterly KPI reporting; analyze trends across A/R, charges, payments, adjustments, and cash.
Prepare bad debt reporting and walk-forward schedules supporting all A/R activity.
Provide support for audits and year-end reimbursement reporting.
Lead, mentor, and develop internal A/R and cash posting teams; coordinate closely with external billing partners.
Improve communication and coordination between Revenue Cycle and Operations leadership.
Ensure compliance with State/Federal regulations and payer requirements.
Identify risks, trends, and improvement opportunities; escalate issues as needed.