Revenue Cycle Quality Training Analyst

University Health

1d•Onsite

About The Position

This position is responsible for the development, design, administration and management of training programs throughout the organization. Position is consistently involved with special projects, quality assurance, and compliance training, including but not limited to course development for New Hire Registration training, Refresher Classes, System Training, and all external systems. Provides ongoing review for Registration employees in all areas with quality analysis and testing where applicable.

Requirements

Bachelor Degree in healthcare field or equivalent knowledge required through a combination of higher education and experience.
Three years Revenue Cycle experience to include working knowledge of all Registration and Scheduling Processes as well as billing requirements.
Experience in working with training staff in Revenue Cycle practices and ability to educate on a variety of software, processes and customer service standards.
Demonstrates ability to collaborate with hospital administrators and department leadership
Excellent interpersonal, writing and presentation skills
Independent thinking, ability to handle sensitive information with discretion, attention to detail, ability to handle multi-tasking and change priorities.
Knowledge and efficiency in software applications.
Working knowledge in Microsoft Office (Word, Access, Excel, and PowerPoint).
Willing to become familiar with other software programs
Experience with the Cerner Revenue Cycle Systems
Requires advanced knowledge of healthcare financial data, revenue cycle processes, industry best practices