Revenue Cycle Training Specialist

University Health

1d • Onsite

About The Position

The Revenue Cycle Training Specialist supports the Revenue Cycle Training Analyst in the education and development of front-end revenue cycle staff. This role is responsible for executing training initiatives, working system and performance reports, conducting one-on-one employee coaching, delivering training content, and rounding regularly with staff to ensure consistent adherence to best practices.

Requirements

• High School diploma or equivalent
• Minimum of three years’ of experience in a healthcare setting with direct experience in eligibility verification, scheduling and registration
• Excellent interpersonal, communication, and presentation skills.
• Strong understanding of front-end revenue cycle functions, including insurance eligibility, patient registration, and appointment scheduling.
• Familiarity with EHR and patient access systems (e.g., Epic, Cerner, or other applicable systems).
• Ability to analyze reports and identify training or performance trends.
• Proficiency in Microsoft Office applications
• Demonstrated ability to adapt in various situations and remain flexible in a dynamic, fast-paced environment.

Nice To Haves

• Associate degree or higher in healthcare, business, or a related field preferred.
• Prior experience in a training, lead, or mentoring capacity is highly preferred

Responsibilities

• Executing training initiatives
• Working system and performance reports
• Conducting one-on-one employee coaching
• Delivering training content
• Rounding regularly with staff to ensure consistent adherence to best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED