Revenue Enablement Lead

iDrive Logistics•Lehi, UT

17h

About The Position

The Revenue Enablement Lead is a high-accountability execution leader responsible for transforming closed-won opportunities into fully operational, revenue-producing customers. This role operates primarily internally — supporting Account Executives and internal stakeholders — rather than owning the external customer relationship. The AE maintains primary client communication. This role ensures operational execution happens flawlessly behind the scenes. You will own the post-sale activation process end-to-end, removing internal and carrier roadblocks, coordinating system integrations, and ensuring each customer reaches successful first shipment as efficiently as possible. This role requires operational rigor, technical fluency, and a deep understanding of logistics workflows, carrier relationships, and WMS/ERP integrations.

Requirements

3–7 years experience in Sales Operations, Revenue Operations, Onboarding, Implementation, or Project Management
Strong CRM proficiency (Salesforce, HubSpot, or similar)
Demonstrated operational execution experience
Strong technical aptitude and ability to understand software integrations
Exceptional organization and accountability
Excellent written and verbal communication skills

Nice To Haves

Experience in logistics, supply chain, SaaS, or B2B technology
Familiarity with WMS, ERP, or integration platforms
Background in accounting, software implementation, or technical onboarding
Experience working with carrier systems and freight partners
Process improvement mindset (Lean, Six Sigma, or similar)
Strong analytical and reporting capabilities

Responsibilities

Lead structured transition from Sales to Operations and Customer Success
Validate contract details, pricing, scope, and implementation requirements
Ensure documentation accuracy and completeness in CRM
Drive internal kickoff alignment across departments
Own post-sale onboarding workflow management from contract execution to go-live
Track and manage implementation progress across internal stakeholders
Identify and eliminate bottlenecks that delay activation
Hold teams accountable to launch timelines
Remove operational roadblocks with carriers and integration partners
Develop deep working knowledge of each WMS and ERP platform we integrate with
Ensure activation requirements are properly executed for each partner
Confirm successful first shipment or fulfillment execution as the primary milestone
Reduce time from contract signature to revenue recognition
Establish and track onboarding KPIs
Provide consistent reporting on onboarding cycle time and delays
Demonstrate measurable improvement in activation speed over time
Standardize onboarding documentation and checklists while accounting for partner-specific requirements
Build repeatable, scalable activation processes across diverse integrations
Recommend and implement workflow automation and process improvements
Drive cross-functional alignment around activation SLAs and revenue goals