Revenue Operations Analyst

G2 Risk Solutions•Burlingame, CA

1d•$80,000

About The Position

G2 Risk Solutions is seeking a Revenue Operations Analyst who will be a significant contributor to providing strategic operational support and enablement to our customer-facing teams. Key Responsibilities: The Revenue Operations Analyst will play a critical role supporting the Revenue organization by owning and improving our sales infrastructure including sales tools, processes, training, reporting and analytics to help build our team for scale Build, configure, and automate technology solutions to deliver business value Work with both technical and non-technical stakeholders to define system requirements and customize the platform and deliver products that match requirements outlined to increase revenue, sales productivity, and operational efficiency Maintain the sales/revenue operation tech stack and integrations Be a thought leader and go-to expert on resources and tools Design business process mapping and influence decisions based on product knowledge Drive sales data quality, hygiene efforts through excellent change management and maintenance Work with cross-functional teams including Marketing, Finance, Operations and Customer Success Manage projects, adding value and efficiency to get priority things done quickly and with quality - build reports, run analyses, build/present trainings, design workflows etc. Assist the revenue ops team with managing the deal desk and support queues

Requirements

Willingness to learn, grow, and teach in a collaborative environment in a fast-growing company
Experience with complex operational, process, and performance improvement projects including process mapping and process re-design
3+ years of experience as a Salesforce Administrator, and hold a Salesforce Administration Certification
3+ years of experience managing other sales tools such as Hubspot, Gong, LeadIQ, Apollo, or similar type tools to support top of funnel activities
Strong ability to capture business requirements
Experience of reporting writing and dashboard creation on the Salesforce platform
3+ years of sales/revenue operations experience in SaaS/Software Enterprise, using Salesforce.com
Experience with cleaning and optimizing data to support sales workflow
Highly Technical: You have superior analytical skills and advanced MS Excel skills
Organized: You can tackle multiple priorities, understand the timelines associated with each, and execute with operational efficiency being top of mind
Meticulous: You have outstanding attention to detail and an understanding of key priorities and initiatives

Responsibilities

Supporting the Revenue organization by owning and improving our sales infrastructure including sales tools, processes, training, reporting and analytics to help build our team for scale
Build, configure, and automate technology solutions to deliver business value
Work with both technical and non-technical stakeholders to define system requirements and customize the platform and deliver products that match requirements outlined to increase revenue, sales productivity, and operational efficiency
Maintain the sales/revenue operation tech stack and integrations
Be a thought leader and go-to expert on resources and tools
Design business process mapping and influence decisions based on product knowledge
Drive sales data quality, hygiene efforts through excellent change management and maintenance
Work with cross-functional teams including Marketing, Finance, Operations and Customer Success
Manage projects, adding value and efficiency to get priority things done quickly and with quality - build reports, run analyses, build/present trainings, design workflows etc.
Assist the revenue ops team with managing the deal desk and support queues