Revenue Operations Analyst

Vantaca+HOAiWilmington, NC
7dHybrid

About The Position

The Revenue Operations Analyst role in Vantaca’s Revenue Operations team is focused on supporting the Sales and Go-to-Market (GTM) teams, optimizing processes, providing actionable insights through data analysis, and driving cross-functional collaboration to help achieve revenue growth. This position is ideal for a candidate motivated by process improvement, passionate about analytics, and who enjoys tackling challenging problems. The Analyst will work closely with teams across the organization, including Sales, Customer Experience (CX), Marketing and Finance, to align on business priorities and improve the sales process. This role will report directly to the Senior Director, Revenue Operations.

Requirements

  • Experience: 1-3 years of relevant experience in roles such as Operations, Sales Operations Revenue Operations, Financial Analyst, BizOps, Business Analyst, or Deal Desk Analyst, preferably in a high-growth software company or top consulting firm.
  • Technical Skills: Proficient in Sales CRMs, business intelligence and data visualization tools, and with strong Excel skills.
  • Communication & Collaboration: Demonstrated ability to work effectively with stakeholders across all levels and departments, with strong interpersonal skills.
  • Process Orientation: Highly organized, proactive, and process-oriented, with a strong attention to detail.
  • Work Flexibility: Ability to work non-standard hours as needed, particularly during end-of-quarter periods, and willingness to travel to headquarters as needed.

Nice To Haves

  • Salesforce/HubSpot CPQ tools, PandaDoc/DocuSign Order Form management tools, contract management systems, and working in SaaS or startup environments.

Responsibilities

  • Deal and Order Processing: Assist with deals and order processing, efficiently managing deals in Deal Desk.
  • Sales Process Support: Expedite the sales process by helping sales reps navigate internal processes.
  • Cross-Functional Alignment: Serve as a key liaison between Sales, CX, and Finance teams to align on business goals and ensure smooth communication.
  • Data Management & Analysis: Gather, assess, and share data to support RevOps objectives; identify data gaps and escalate as necessary.
  • Documentation & Training: Own documentation for new or revised processes, assisting with providing necessary training for sales reps.
  • Commissions & Quality Control: Run commission calculations and oversee process improvements; review deal structures and audit booked deals.
  • Standardization & Process Improvement: Create standardized processes from scratch, continually seeking opportunities to elevate and optimize team processes.

Benefits

  • Medical, Dental, and Vision kick in day one
  • Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year)
  • 401K with Company Match
  • Remote Flexible - come to the office when needed
  • Great parental leave benefits
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