Revenue Operations Associate

VideaHealthBoston, MA
2d

About The Position

The Revenue Operations Associate is an ops generalist with a focus on enablement who helps our revenue team ramp faster, execute more consistently, and operate with clearer processes and tools. This role will own key sales enablement building blocks—onboarding playbooks, enablement content consolidation, and asset management—while also providing day-to-day HubSpot/RevOps support and assisting with CRM reporting and workflow improvements as we scale SMB and DSO motions. Reporting to our Revenue Operations Manager, yYou’ll sit at the intersection of Sales Enablement and Revenue Operations: making sure our customer-facing teams have the right materials, training, and processes to succeed, and that the systems behind them are accurate and easy to use. This is a cross functional role working closely with Sales, Marketing, BD/Partnerships, Customer Success, and Finance.

Requirements

  • 1–3 years of experience in Sales Enablement, GTM Ops, RevOps, Sales Ops, BizOps, or a commercial support role (internships + strong relevant experience considered).
  • Strong project coordination skills: you can take ambiguous asks and turn them into organized execution.
  • Comfort with systems and data (HubSpot preferred; Salesforce acceptable) and strong spreadsheet skills.
  • Understanding of B2B sales motions and the needs of SMB and/or dental/healthcare sales teams.
  • Excellent written communication and documentation habits (you create clear playbooks and keep them current).

Nice To Haves

  • Experience building onboarding programs or sales playbooks.
  • Familiarity with enablement/content management tools (e.g., Notion, Google Drive structures, enablement platforms).
  • Experience supporting reporting and dashboards (HubSpot reporting, Looker/Tableau/Power BI a plus).

Responsibilities

  • Provide day-to-day support for HubSpot/RevOps “tickets” (user help, data fixes, troubleshooting, small workflow updates).
  • Maintain basic CRM data hygiene (deduping, required fields, lifecycle stage consistency) and reinforce pipeline discipline.
  • Assist with building and maintaining dashboards and recurring reporting for pipeline visibility, funnel performance, and lead-to-close conversion.
  • Support larger CRM/process builds that enable SMB & DSO scale (e.g., lifecycle workflows, lead routing, stage definitions, handoffs, SLAs)—typically in partnership with a GTM Ops lead.
  • Help document and roll out process/system changes so teams adopt them smoothly.
  • Own onboarding playbooks for new hires (reps + managers): checklists, ramp plans, certifications, and role-based learning paths.
  • Consolidate enablement resources across GTM into a clear, searchable source of truth (what to use, when, and why).
  • Maintain enablement asset hygiene: keep talk tracks, decks, one-pagers, battlecards, and process docs current; partner with SMEs in Product & Marketing to refresh content on a cadence.
  • Support enablement delivery: coordinate training, track completion, gather feedback, and iterate on materials to improve ramp and consistency.
  • Help standardize “how we sell” through repeatable playbooks (discovery, qualification, handoffs, deal stages) in collaboration with GTM leaders.
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