(Senior) Revenue Operations Manager US (m/w/d)

Pliant GmbH • New York, NY

10h • Hybrid

About The Position

As our (Senior) Revenue Operations Manager, US (m/w/d) , you will be at the strategic core of our go-to-market engine and reporting to our VP of Growth while working hybrid in New York City or Remote US . You’ll belong to our commercial growth department and partner closely with Sales, Marketing, and Customer Success to design, implement, and refine processes that drive revenue growth. With your analytical mindset, you’ll identify operational inefficiencies, propose data-driven solutions, and orchestrate seamless execution to fuel scalable success.

Requirements

• 1-4 years in Revenue Operations, Sales, GTM Operations, or a similar GTM role within a high-growth B2B environment - preferably in FinTech or SaaS.
• Proven experience supporting or leading Go-To-Market initiatives, ideally including new market launches or US market expansion.
• You are an entrepreneurial person who is hands-on, likes to take on responsibility right from the start and drive your own projects forward.
• Proficient in leveraging data to drive strategy, with a track record of building and interpreting performance dashboards, pipeline forecasts, and funnel metrics.
• Hands-on experience with CRMs (HubSpot), revenue automation tools, analytics platforms, and related RevOps technology stacks.
• Demonstrated success in fast paced environments, process design, optimization, and cross-functional project leadership.
• Ability to balance big-picture strategy with operational detail, maintaining a focus on both immediate execution and long-term goals.
• Exceptional stakeholder management, presentation, and interpersonal skills; fluent in English.
• Must be legally authorized to work in the United States and currently reside in the United States.
• Pliant does not offer visa sponsorship for this role

Responsibilities

• Shape and operationalize the Go-To-Market playbook for the US market - from prospect identification and outbound workflows to pipeline management and sales enablement.
• Identify opportunities to integrate AI capabilities into existing systems and processes and create efficiency gains. Use AI technologies to automate tasks, gain insights from data and make more informed decisions.
• Design and refine end-to-end processes—from lead acquisition to customer lifecycle management - ensuring efficiency, transparency, and alignment across all revenue-generating functions.
• Establish reporting frameworks, monitor KPIs, and deliver actionable insights that inform strategic decision-making. Manage CRM data integrity and ensure accurate forecasting.
• Collaborate with cross-functional teams to set revenue targets, develop forecasts, and manage pipelines that reflect our ambitious growth objectives.
• Evaluate, implement, and maintain tools and platforms that support Marketing, Sales, and Customer Success teams (e.g., CRM, Growth automation, BI tools).
• Partner with Sales, Marketing, Finance, and Customer Success leaders to streamline handoffs, harmonize data flows, and optimize the customer journey.
• Identify bottlenecks or gaps and champion continuous improvement projects to elevate team performance and revenue attainment.
• Guide junior team members, champion best practices, and foster a results-driven, collaborative culture.

Benefits

• Impactful Work: Drive revenue operations at one of the fastest growing FinTechs redefining the payments industry for businesses.
• Vibrant Culture: Join a diverse team of forward-thinkers in a supportive and collaborative environment.
• Professional Growth: Access to learning opportunities, mentorship, and career development paths within a scale-up setting.
• Competitive Compensation: Attractive salary & benefits package.
• Flexible Work Setup: Enjoy a hybrid work model and modern office in the heart of Berlin’s thriving tech scene.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees