Revenue Operations Manager

KatRiskNew York, NY
1dRemote

About The Position

The Revenue Operations role at KatRisk is responsible for building, optimizing, and scaling the systems, processes, and insights that power our go‑to‑market engine. This role sits at the intersection of data, process, and people, enabling Sales to operate efficiently while giving leadership clear visibility into pipeline health, forecasting, and performance. KatRisk requires a Revenue Operations leader who is both analytical and pragmatic, capable of supporting long sales cycles, multi‑stakeholder deals, and data‑driven decision making. This is a remote role.

Requirements

  • 7+ years in Sales Operations, Revenue Operations, or Business Operations.
  • Experience supporting B2B SaaS sales teams, ideally with complex or technical products.
  • Familiarity with long sales cycles and enterprise or regulated buyers (insurance, climate risk, infrastructure a plus).
  • Strong analytical and problem‑solving skills.
  • Deep CRM expertise (HubSpot required).
  • Advanced reporting and dashboarding skills.
  • Ability to translate data into clear recommendations.
  • Excellent communication and stakeholder management.

Responsibilities

  • Own and optimize our CRM (HubSpot), ensuring data accuracy, usability and adoption.
  • Partner with Marketing on lead flow, routing, and clean records within HubSpot.
  • Manage customer and prospect ecosystem by segment and country.
  • Build and maintain pipeline dashboards and reporting for leadership.
  • Own forecasting processes and cadence; improve forecast accuracy over time.
  • Analyze pipeline coverage, conversion rates, deal velocity and win/loss trends.
  • Design scalable sales processes aligned to KatRisk’s buyer journey and sales stages.
  • Document and continuously improve processes for opportunity management, deal approvals, renewals and expansions.
  • Reduce friction and manual work for sales reps through automation and clear workflows.
  • Deliver actionable insights on rep performance, territory health and account coverage.
  • Track KPIs such as pipeline creation, ACV, sales cycle length, close rates and retention.
  • Support data‑driven decisions on hiring plans, territory design and quota setting.
  • Support sales compensation planning and administration.
  • Ensure accurate commission calculations and timely payouts.
  • Partner with Finance to align incentives with company goals.
  • Act as a strategic partner to Sales leadership.
  • Collaborate with Finance on revenue reporting and planning.
  • Provide feedback to Product and Customer Success based on sales data and customer trends.
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