Revenue Systems Analyst

Ochsner Health • New Orleans, LA

1d

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job assumes responsibility for accomplishing tasks that yield efficiency in the maintenance of multiple revenue cycle applications (i.e., patient access, patient accounting, claims clearinghouse, eligibility, etc.). Tasks are performed under the direction of lead and/or direct supervisor. Participates in analyzing, testing, auditing, Implementing, documenting and communicating systems functions, trends, issues, and resolutions. Receives guidance and is trained in the performance of job duties, but will be expected to demonstrate expertise regarding the functions performed, recognizing trends and potential issues in order to advise direct supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

• High School diploma or equivalent
• 4 years of related experience in a health care setting
• Experience working with revenue cycle, analysis, supporting applications, testing, auditing, developing, implementing, and communicating.
• Must have computer skills and dexterity required for data entry and retrieval of required job information.
• Must be proficient with Windows-style applications and keyboard.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout required job procesess.
• Customer service focused with demonstrated ability to gather and disseminate information through effective communication with a diverse range of people, either in person or over the phone.
• Ability to work collaboratively with other departments and functional areas.
• Sound judgment skills in handling/escalating difficult situations and good organizational, time management, interpersonal, and conflict resolution skills, excellent decision making skills.
• Good analytical skills with a strong attention to detail.
• Prioritization skills necessary in order to meet the needs of the Financial Services department and the clinical areas.
• Self-directed including the ability to work under minimal supervision.
• Excellent organization skills in order to handle several tasks and interruptions in a positive manner.
• Ability to travel throughout and between facilities, and ability to travel long distance (for conferences, training, and meetings).

Nice To Haves

• Bachelor's degree in Finance, Accounting, Business, Healthcare Administration or related field
• Experience utilizing EPIC or other patient accounting products, billing clearinghouse applications, and/or eligibility applications

Responsibilities

• Addresses customer needs by documenting requirements, gathering pertinent Information, analyzing the nature and complexity of requests, resolving basic issues and routing more complex ones per department protocol.
• Prioritizes daily tasks in a manner that ensure daily completion and identifies ways to improve processes.
• Develops training documentation and identifies issues with system functionality.
• Researches and understands technical documentation to resolve Issues, support solutions, and improve overall systems knowledge.
• Other related duties as required.
• The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
• The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED