Ride Operations Team Member

Wild Waves Theme & Waterpark•Federal Way, WA

2d•Onsite

About The Position

Ride Operators are responsible for the safe and efficient operation of ride attractions while delivering friendly, attentive guest service. This role focuses on maintaining the highest safety standards, enforcing ride requirements, and ensuring guests have a positive and enjoyable experience.

Requirements

Ability to multitask, prioritize, and manage time effectively
Strong communication skills with guests, coworkers, and management
Ability to work varied shifts including nights, weekends, and holidays
Strong attention to detail and commitment to safety
Must be at least 16 years of age
Ability to stand and walk for extended periods
Frequent bending, stooping, reaching, and use of hands and arms
Occasional climbing or balancing
Ability to lift and move up to 10 pounds regularly
Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Work may occur outdoors and is subject to varying weather conditions
Noise levels may range from moderate to high
Reasonable accommodations may be provided to support team members in performing the essential functions of this position.

Responsibilities

Greet guests in a friendly, professional, and timely manner
Provide clear instructions and safety information to guests
Support Wild Waves’ safety-first culture by promoting a safe working environment and enforcing ride safety rules
Follow all ride operating procedures, manufacturer guidelines, and park policies
Work collaboratively with fellow team members and leadership to support park operations
Maintain a clean and organized ride area, including loading and unloading zones and restricted areas
Greet guests approaching the ride and clearly communicate ride rules and safety requirements
Verify rider height and eligibility requirements, deliver safety spiels, secure restraints or safety devices, and enforce all ride rules
Perform pre-operational and ongoing safety checks throughout the day to ensure safe ride operation
Accurately complete required ride operation and safety documentation
Maintain cleanliness and organization of ride areas, queue lines, and back-of-house spaces