RigCLOUD Operating System Engineer

Nabors•Houston, TX

About The Position

The RigCLOUD Operating System Engineer is responsible for implementing, auditing, and continuously improving the RigCLOUD Operating System across field and office operations. This role ensures standardized execution, compliance with quality management standards, SLA adherence, and operational integrity to support scalable 24/7 drilling operations. This position serves as the hands-on execution and field assurance arm of the Operating System, working closely with 24/7 Operations leadership to maintain process discipline and operational consistency across the fleet.

Requirements

Bachelor’s degree in Engineering, Operations, Business, or related field preferred.
3–7 years of experience in drilling, field operations, technical support, or operational quality roles.
Experience with work order systems (D365 preferred).
Familiarity with QMS, audit processes, or compliance frameworks.
Strong analytical, documentation, and organizational skills.
Ability to work cross-functionally and influence field personnel.
Willingness to travel 30–50% for rig visits and field audits.
Operational discipline and attention to detail
Process orientation and documentation rigor
Field credibility and professional communication
Data-driven decision support
Accountability and follow-through
Continuous improvement mindset

Responsibilities

Conduct scheduled and ad hoc rig site audits.
Validate adherence to:
CAMS processes
Work Order (D365) compliance
Timecard accuracy
Training and Job Readiness requirements
Equipment inventory tracking and barcode usage
Escalation and service protocols
Document findings and corrective actions.
Track closure of audit actions and monitor for repeat findings
Draft and maintain QMS documentation, including checklists and service delivery standards.
Support rollout and implementation of Management of Change (MOC) processes.
Facilitate RACI and SLA working sessions and document agreements.
Maintain documentation systems (e.g., Intelex or equivalent).
Ensure process updates are communicated and adopted across teams.
Maintain and validate:
D365 RigCLOUD Work Order dashboard
Rigline case dashboard
Operational KPI tracking
Technician performance scorecards
CSAT survey collection and reporting
Prepare monthly operational and compliance reports.
Identify performance trends and recommend improvements
Implement and maintain equipment inventory tracking processes.
Manage barcode tracking system.
Conduct inventory spot-checks during rig visits.
Identify asset control gaps and recommend corrective actions.
Support execution of onboarding and Job Readiness Assessment (JRA) processes.
Deliver field-level refresher training on operating standards.
Reinforce customer-facing standards and service quality expectations.
Track training compliance metrics.