RigCLOUD Support Technician II
About The Position
Rigline24/7 RigCLOUD Support Technicians are Nabors front line technical support experts for NDS products, which include RigCLOUD and our Smart Products portfolio. The ability to gather information, diagnose problems, and resolve issues is the technician’s primary task. The technician is expected to resolve routine issues and log all calls in a tracking system. Technicians will manage the issue from beginning to end, working with other departments, until resolution. This a rotational 12-hour shift position in the support center, 7 days on/7 days off. Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.
Responsibilities
- gather information
- diagnose problems
- resolve issues
- resolve routine issues
- log all calls in a tracking system
- manage the issue from beginning to end
- working with other departments, until resolution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
