About The Position

The City of Bessemer is seeking dedicated and detail-oriented professionals for the role of Risk Management Coordinator. Risk Management Coordinators are responsible for ensuring that the operations of the city's Risk Management department are tracked, analyzed, and documented in strict accordance with department policies and federal, state, and local laws. Employees in this job class coordinate comprehensive risk management, loss prevention, and safety program to protect employees and the public against losses. Coordinators are also expected to oversee the workers’ compensation process, process insurance claims, investigate claims, and provide recommendations in report form for review and submission to various regulatory agencies. Risk Management Coordinators work with employees and patients to provide information, investigate complaints, and mediate issues.

Requirements

  • Driver’s license.
  • Associate's degree or higher in Risk Management or related field that includes Risk Management-related coursework and/or Certification in Risk Management Assurance (CRMA) or related certificate.
  • Work experience investigating complaints, accidents, and incidents and completing the necessary documentation.
  • Work experience gathering subjective (e.g., interview notes, testimony) and objective data (e.g., time, place, cost) and analyzing information to draft reports.
  • Work experience interpreting and applying federal, state, and local laws and regulations regarding risk management (e.g., HIPAA, OSHA, Workers’ Compensation).
  • Work experience processing auto, property, or Workers’ Compensation insurance claims.

Nice To Haves

  • Experience implementing safety policy and procedures and/or executing safety programs and initiatives (e.g., workplace safety, workplace violence, harassment).
  • Experience reviewing contracts from third-party vendors for accuracy and completeness in order to make recommendations to change, accept, or deny the contracts.
  • Experience working under a self-insured insurance program dealing with malpractice, general liability, auto liability, or workers' compensation.
  • Experience in Risk Management within a healthcare or government entity.
  • Experience performing on-the-job risk assessments (e.g., ergonomic assessment, fire control assessment).

Responsibilities

  • Conducts investigations on work-related injuries and property damage claims filed by conducting interviews, reporting observations, and generating relevant reports to document information in order to make final determinations and bring the claim to resolution.
  • Tracks injured employees’ medical treatments by coordinating light duty for injured employees to ensure that employees return to full duty, when possible, that all required paperwork is finalized, and that all claims are paid.
  • Promotes safe work environments by developing safety awareness programs, delivering safety trainings, and investigating hazards or unsafe practices relating to risk management areas (e.g., equipment, sanitation, fire, disaster control) to enforce compliance.
  • Creates reports related to risk management activities by verifying and/or editing risk management data and transposing the information into the appropriate documentation to communicate risk management information to requesting parties.
  • Manages the vendor contract process by coordinating the review, signing, distribution, and maintenance of all service contracts to ensure proper performance and cost optimization.
  • Performs various administrative activities by creating and updating files, maintaining documents, and tracking information using various forms and computer systems in order to maintain records and document organization/department activities.
  • Communicates and collaborates with various parties and organizations (e.g., department heads, employees, citizens, board and council members, vendors) by responding to inquiries, tracking internal and external communications, and drafting correspondence to disseminate and receive information related to department/organization activity.
  • Provides service to internal and/or external customers.
  • Engages in activities designed to ensure professional development, awareness of developments in the field, and knowledge of relevant practices, rules, laws, policies, and/or guidelines.

Benefits

  • medical and dental insurance
  • employer-sponsored retirement plan (pension)
  • generous paid holidays
  • sick and vacation leave
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