Room Attendant - New Inn

Sundance Mountain Resort • Provo, UT

1d • $17

About The Position

Maintaining clean, orderly, and comfortable guest accommodations both indoors and outdoors. Willingness to work indoors in high traffic hallways based on assigned areas. Check out keys, radio, and phone from Safety. Maintain assigned housekeeping carts with necessary supplies and ensure they are neatly organized. Ensure products are used to manufacturer's standard and OSHA standards. Alert housekeeping supervisors which room is being cleaned by using phone to update housekeeping system, Optii. Prepare and service guest rooms daily according to resort and brand standards. Change the linens on the beds, clean bathrooms, dust, vacuum, and replenish amenities Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors. Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc. Remove all trash and recycle. Uphold sustainability practices, including mindful water and energy use, recycling, and minimizing waste. Assist in cleaning and maintaining exterior areas such as cabin porches, entryways, and walkways. Report any broken items to supervisor. Inspect guest rooms for maintenance issues and promptly report any deficiencies. Provide personalized touches to enhance the guest experience, align with Sundance's focus on authenticity and attention to detail. Respond promptly and courteously to guest requests, ensuring their comfort and satisfaction. Alert housekeeping supervisors that RAs are leaving the room by using phone to update Optii. Reach "full efficiency" which is defined as maintaining an average of 80 points for four consecutive weeks. Demonstrates strong attention to cleanliness standards and responds positively to feedback for continuous improvement. Support colleagues, demonstrate teamwork, and assist with special projects or deep cleaning as assigned.

Requirements

• Previous housekeeping experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent communication and guest-service skills.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends and holidays.
• Use of a 2-way radio is frequently required.
• A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.
• The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.

Nice To Haves

• Previous housekeeping experience preferred.
• A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.

Responsibilities

• Maintaining clean, orderly, and comfortable guest accommodations both indoors and outdoors.
• Willingness to work indoors in high traffic hallways based on assigned areas.
• Check out keys, radio, and phone from Safety.
• Maintain assigned housekeeping carts with necessary supplies and ensure they are neatly organized.
• Ensure products are used to manufacturer's standard and OSHA standards.
• Alert housekeeping supervisors which room is being cleaned by using phone to update housekeeping system, Optii.
• Prepare and service guest rooms daily according to resort and brand standards.
• Change the linens on the beds, clean bathrooms, dust, vacuum, and replenish amenities
• Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors.
• Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc.
• Remove all trash and recycle.
• Uphold sustainability practices, including mindful water and energy use, recycling, and minimizing waste.
• Assist in cleaning and maintaining exterior areas such as cabin porches, entryways, and walkways.
• Report any broken items to supervisor.
• Inspect guest rooms for maintenance issues and promptly report any deficiencies.
• Provide personalized touches to enhance the guest experience, align with Sundance's focus on authenticity and attention to detail.
• Respond promptly and courteously to guest requests, ensuring their comfort and satisfaction.
• Alert housekeeping supervisors that RAs are leaving the room by using phone to update Optii.
• Reach "full efficiency" which is defined as maintaining an average of 80 points for four consecutive weeks.
• Demonstrates strong attention to cleanliness standards and responds positively to feedback for continuous improvement.
• Support colleagues, demonstrate teamwork, and assist with special projects or deep cleaning as assigned.

Benefits

• Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy.
• Employee discounts on dining and resort amenities
• Season Pass

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed