Room Service Coordinator

Sarah Bush LincolnMattoon, IL
1d$17 - $26

About The Position

Room Service Coordinators are responsible for the assembly of room service meals served to the patients. Serves as a team leader because they regulate the flow of trays and the speed of both hot and cold food/prep sides to create a smoothly flowing work load balance. Conducts the final check before the meal is placed in the Room Service Delivery Cart and delivered to the patient. Department: Food and Nutrition Hours: Full-Time, 40 hours a week required Required: Food Handlers Certificate within 30 days of hire. Pay: based on experience, starting at 16.94 an hour $1,000 Sign on Bonus

Requirements

  • Food Handlers Certificate within 30 Days - Sarah Bush Lincoln

Responsibilities

  • Assigns and reassigns personnel work schedules contingent upon activity and operational functions.
  • Assists with transporting patient Room Service carts to units, passing meals to patients following the approved method of service, using key phrases.
  • Computer PM Security Checklist and communicates and reports activities and/or issues.
  • Effectively assigns staff to perform meal tray sweeps to pick up dirty patient trays as appropriate.
  • Ensures delivery of food to patients within approved time of 45 minutes after the order has been placed.
  • Ensures that all foods are covered, labeled, dated and timed in accordance with HACCP guidelines.
  • Ensures that all necessary items and garnishes are located on the meal tray as designated.
  • Maintains a clean, safe and sanitary work environment as established by all regulatory agencies.
  • Maintains a friendly and cheerful demeanor at all times while on duty.
  • Make decisions for the optimum efficiency of the department with equipment failures, disaster and emergency situations in absence of the Food Service Supervisor or Director.
  • Oversees final assembly of Room Service meals served to hospital patient and guest.
  • Oversees stocking of all room service area food and supplies in accordance with regulatory guidelines.
  • Records and monitors all quality control indicators.
  • Responsible to ensure “Always Very Satisfied” service.
  • Secures department in the evening and assures cash security.
  • Serves as an effective team leader in regulating flow of trays and speed of preparation to create a smoothly flowing work load balance.
  • Supervises departmental operations in absence of the Food Service Supervisor or Director.
  • Verifies whether there are “linked tray” that must accompany another tray on the line prior to loading the last tray for a cart.
  • Works all positions on the patient service line as necessary, which includes tray set-up and hot or cold entrée line.

Benefits

  • Career development is available through continuing education and on-site training
  • professional and personal development programs
  • solid benefit package to help retain our employees, while providing them opportunities to grow their careers
  • on-site classroom learning programs and internet courses
  • generous tuition reimbursement program
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