Room Service Server
About The Position
The Jefferson Hotel is seeking a professional and service-driven Room Service Attendant to join our In-Room Dining team. This role is responsible for delivering exceptional food and beverage service to guest rooms while also supporting our traditional Afternoon Tea service as needed. We are looking for candidates must be flexible, detail-oriented, and comfortable working in a fast-paced, guest-focused environment. At The Jefferson Hotel, In-Room Dining and Afternoon Tea are signature guest experiences. In this role, you’ll gain exposure to both, developing a well-rounded skill set in a supportive and professional environment. We value teamwork, attention to detail, and service excellence, and offer employee meals, uniforms provided, and opportunities for growth within the hotel.
Requirements
- Must be available to work AM (6:00 AM – 3:00 PM) or PM (2:00 PM – 1:00 AM) shifts, including weekdays, weekends, and holidays
- Previous food service or hospitality experience required; in-room dining or fine dining preferred
- Polished appearance with strong guest service skills
- Clear and professional communication with guests and team members
- Ability to maintain high standards of cleanliness, accuracy, and presentation
- High school diploma or equivalent required
- At least 1 year of food service or hospitality experience preferred
- Ability to lift and carry trays or carts and stand for extended periods
- Strong time management and multitasking skills
- Reliable, team-oriented, and guest-focused
Nice To Haves
- Attentive and polished in guest interactions
- Detail-oriented with a focus on presentation
- Flexible and adaptable across different service styles
- Team-oriented with a strong work ethic
Responsibilities
- Deliver food and beverage orders to guest rooms promptly and professionally
- Set up trays and carts according to hotel presentation standards
- Communicate guest orders and special requests accurately with the kitchen
- Retrieve trays and carts in a timely and discreet manner
- Maintain cleanliness and organization of Room Service areas and pantries
- Respond to guest requests and concerns with professionalism and urgency
- Support Afternoon Tea service in various roles as needed, including assisting with setup, service, and guest experience
- Uphold service standards in all guest interactions
Benefits
- employee meals
- uniforms provided
- opportunities for growth within the hotel
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
