Room Service Server
About The Position
Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Room Service Server at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. As a Room Service Server, a typical day will include: Takes orders through telephone or in person and serves food and beverages to guests. Ensures delivery tray has all necessary utensils and supplies. Answers questions on menu selections. Delivers food to guest rooms in a timely manner. Communicates with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Records transactions in POS system at the time of order. Checks in with guests to ensure satisfaction with each food course and/or beverages. Completes opening and closing duties, including restocking items, turning on/off lights, etc. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Where meaningful moments are made together. Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled. Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Join us on our journey. FOR A LIFE FULFILLED. Creating vacations that move you.
Requirements
- Available to work various shifts, holidays, and both weekend days.
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
- Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
- The position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Responsibilities
- Takes orders through telephone or in person and serves food and beverages to guests.
- Ensures delivery tray has all necessary utensils and supplies.
- Answers questions on menu selections.
- Delivers food to guest rooms in a timely manner.
- Communicates with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
- Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Records transactions in POS system at the time of order.
- Checks in with guests to ensure satisfaction with each food course and/or beverages.
- Completes opening and closing duties, including restocking items, turning on/off lights, etc.
- Welcome and greet guests and anticipate and address their needs.
- Interact with colleagues and guests professionally and promptly.
- Contribute to team goals.
- Always follow company policies and safety procedures.
Benefits
- Competitive Pay
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
- Benefit Eligibility will vary by position
- Site Specific Perks
- Free on-site associate parking during shift
- Uniform laundering (Front Office, Engineering, and Housekeeping)
- Discount at all on-site Food & Beverage outlets
- Work shoe credit through Shoes for Crews twice a year
- Bi-annual team building events
- Quarterly celebrations, Associate of the Month, Associate Appreciation Week
- Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
