Rooms Coordinator

Knightsbridge Capital Corporation • Greenough, MT

11d

About The Position

Paws Up Montana, America’s premier luxury ranch resort, is more than a workplace—it’s a chance to be part of something extraordinary. Paws Up Montana is seeking to add a Rooms Coordinator to our team. The Rooms Coordinator is responsible for overseeing daily administrative operations within the housekeeping department. This role involves ensuring effective communication among staff, management, and other departments.

Requirements

• Reliable, responsible, and punctual

Nice To Haves

• Prior experience of world class hospitality and service preferred
• Previous housekeeping experience preferred

Responsibilities

• Demonstrate attention to detail, consistency, and a strong sense of ownership in upholding an elevated experience
• Serve guests with warmth, discretion, and personalized service
• Anticipate guest needs and accommodate special requests with discretion
• Handle guest requests with urgency and without intrusion
• Safeguard guest privacy and confidentiality
• Complete all daily departmental checklists accurately and on time
• Handle all requests for the Housekeeping department and ensure all information is logged and communicated promptly and accurately
• Maintain complete knowledge of resort services and amenities
• Responsible for proactively communicating any operational concerns to the leadership team
• Maintain communication about accommodation statuses to relevant departments and adjust daily housekeeping assignments as needed
• Display Paws Up Montana values and standards.
• Always demonstrate professionalism and hospitality to guests and team members.
• Handle guest transactions legally, ethically, and confidentially.
• Maintain a favorable working relationship with all team members to foster and promote a positive working environment.
• Always maintain a clean and neat appearance.
• Perform work in a safe and high-quality manner.

Benefits

• Medical, Dental, Vision Insurance
• 401K with Employer Match
• Paid Time Off – 9 Floating Holidays and 15 Personal Days
• Career Development and Advancement Opportunities
• Life Insurance, Long Term, and Short-Term Disability
• Employee Assistance Program (5 free counseling sessions)
• Referral Bonus Program (Get paid $250 to recruit)
• Carpool Reimbursement ($5-$20/Day)
• Employee Discounts on Merchandise (30% on select items in our retail store)
• Employee Lunch Provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed