Route Coordinator/Dispatcher

Labcorp • Lakewood, CO

1d • $19 - $28 • Onsite

About The Position

At LabCorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
LabCorp is seeking a dispatcher/ route coordinator to join our team in Lakewood, CO. In this position, you will be responsible for developing and coordinating the daily route, work, and training schedules of assigned work group. Assists Supervisor with administrative duties.

Requirements

• High school diploma or equivalent
• Prior experience in logistics, customer service or operations is preferred
• Experience working in a medical courier environment is preferred
• Familiarity with route management software is a plus
• Basic computer and typing skills; Proficient in Microsoft Office
• Strong communication skills: both written and verbal
• Excellent organizational and time management skills
• Strong attention to detail with the ability to multitask

Nice To Haves

• Prior experience in logistics, customer service or operations is preferred
• Experience working in a medical courier environment is preferred
• Familiarity with route management software is a plus

Responsibilities

• Utilize route management software to schedule, coordinate and dispatch specimen pickups
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
• Responsible for specific service area to ensure the best possible solutions for client
• Follow standard procedures for field requests for service and dispatching calls
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Performs a variety of administrative/clerical duties as needed

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED