Freight/Courier Driver
About The Position
SPS Global is seeking a dependable and service-oriented Route Driver/Courier to support on-site courier and delivery operations in Santa Clara, California. This role plays an important part in maintaining efficient internal logistics by ensuring timely and secure delivery of mail and parcels across campus locations. The ideal candidate is detail-oriented, reliable, and capable of working independently while maintaining high standards of professionalism and customer service. The Route Driver/Courier provides exceptional courier services by receiving delivery orders from centralized dispatch, retrieving parcels and mail from designated locations, and delivering them safely and efficiently across the campus. In addition to delivery responsibilities, this role may provide support for other office services functions, ensuring operational continuity and maintaining a high level of service for both SPS and client employees.
Requirements
- High School Diploma or equivalent
- Valid state-issued driver’s license with a clean driving record
- Ability to work assigned hours as determined by manager
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Ability to multitask and prioritize responsibilities effectively
- Basic computer proficiency and ability to learn new systems
- Ability to lift or move packages weighing up to 40 lbs. or more frequently
- Ability to move packages using wheeled carts with capacity up to 60 lbs.
- Ability to walk, bend, kneel, stand, or sit for extended periods
- Manual dexterity for operating office equipment and delivery tools
- Physical and mental ability to safely operate a company vehicle
Nice To Haves
- 2+ years of related courier, delivery, or logistics experience
- Familiarity with shipping and receiving procedures
- Experience working with multifunction devices (MFDs) and office equipment
Responsibilities
- Travel a predefined courier route via automobile to deliver mail and parcels across campus locations
- Perform scheduled pickups and deliveries following maps and written instructions
- Maintain detailed logs and timestamps for items received and delivered
- Ensure compliance with chain-of-custody procedures and operating standards
- Respond to client requests and ensure deliveries are completed accurately and on time
- Complete all required paperwork in a timely and accurate manner
- Operate delivery vehicles safely in accordance with state laws and company policies
- Maintain vehicle readiness by performing routine maintenance checks (fuel levels, fluids, oil changes, tire rotation, etc.)
- Follow company procedures in the event of accidents or injuries
- Provide 5-star customer service across all communication channels
- Maintain a professional appearance and represent SPS appropriately
- Build professional relationships with customers and internal teams
- Maintain composure and professionalism when handling sensitive inquiries
- Proactively seek additional tasks during downtime
- Provide front or back office coverage as needed
- Assist with shipping and receiving operations
- Support packing verification and shipping documentation when required
- Train backup personnel and provide guidance on procedures and policies
Benefits
- Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
