ROW Business Analyst I, II, or III - Process Improvement

Texas Department of Transportation•Austin, TX

About The Position

This position operates within a values-driven environment where collaboration, integrity, and empathy are essential. Our team culture emphasizes transparency, mutual respect, and shared accountability. Business Analyst I: Performs business analysis work by analyzing business processes and activities to meet Department needs. Participates in developing, enhancing, and/or maintaining information resources applications for the Department. Develops and writes conceptual business process design specifications; or plans, analyzes, coordinates, and supports the business and information needs of the Department. Work requires contact with business specialists, information providers, project managers, and Department management. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence. Business Analyst II: Performs complex business analysis work by facilitating the analysis of business processes and activities to meet Department needs. Develops, enhances, and/or maintains information resources applications for the Department. Develops and writes conceptual business process design specifications; or plans, analyzes, coordinates and supports the information needs of the Department. Work requires contact with business specialists, information providers, project managers, and Department management. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred to the supervisor but are handled at the occurrence. Business Analyst III: Performs advanced business analysis work by planning and coordinating business processes analysis and determining required measures to meet Department needs. Coordinates the development, enhancement, and/or maintenance of information resources applications for the Department. Develops and writes conceptual business process design specifications; or plans, analyzes, coordinates and supports the information needs of the Department. Work requires contact with business specialists, information providers, project managers and Department management. Employees at this level are virtually self-supervising and assume direct accountability for the work product.

Requirements

Bachelor's Degree in Business Admin, Computer Science, Manage Info Systems, or related discipline. Relevant work experience may be substituted for degree on a year per year basis.
Business Analyst I: 2 years of experience in business-related analysis, technical system and design, project management and/or support (Experience can be satisfied by full time or prorated part time equivalent) Related graduate level education may be substituted for experience on a year per year basis.
Business Analyst II: 3 years of experience in business-related analysis, technical system and design, project management and/or support (Experience can be satisfied by full time or prorated part time equivalent) Related graduate level education may be substituted for experience on a year per year basis.
Business Analyst III: 4 years of experience in business-related analysis, technical system and design, project management and/or support (Experience can be satisfied by full time or prorated part time equivalent) Related graduate level education may be substituted for experience on a year per year basis.
Valid driver’s license. This position requires driving a state vehicle.
Methods, processes and tools used in the analysis of business processes and for the rapid development of software applications
Program/project planning, development, and management methodologies
Systems development using analysis, design and documentation methodologies
Facilitating groups using effective communications methods; contributing to and guiding groups in defining objectives, staying on task and reaching consensus; soliciting participation, challenging ideas and summarizing accomplishments and planned actions
Planning, directing, coordinating and scheduling
Analyzing issues, facts, and available information to develop logical solutions; researching inconsistencies of facts or data; drawing correct inferences from information and making recommendations that support business decisions
Maintaining effective working relationships with others
Meeting deadlines
Analyzing and organizing business and technical data
Determining business needs
Composing correspondence and technical documents
Developing and giving presentations
Using computers, applicable programs, applications, and systems
Shows integrity and ethical behavior; respects confidentiality, business ethics, and organizational standards
Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
Analyzing business, technical, and managerial problems and developing, recommending, and implementing effective solutions

Nice To Haves

Demonstrated alignment with ROW core values: Respect, Honesty, Transparency, Trust, Kindness, Accountability, and Unity.

Responsibilities

Analyzes business value of proposed business changes and makes priority recommendations to the Administration.
Analyzes business value of proposed reporting enhancements and makes recommendations to the Administration.
Ascertains business area readiness for change to new business processes and identifies appropriate implementation measures.
Assists in developing conceptual models for redesigning business processes.
Assists in testing, validating, updating and enhancing applications.
Assists in the establishment of business vision, identification and analysis of business processes and analysis of internal and external customer needs.
May serve as a project leader.
Captures, documents and/or implements functional business requirements.
Consults with, coordinates, facilitates and integrates the activities of business specialists, information providers and technical resources.
Defines, evaluates and promotes the philosophy of business improvement through the use of technology, process improvement and human resources.
Establishes performance targets and measures results through comparative analysis.
Evaluates, analyzes and implements business processes and departmental information needs and/or assists technical professionals in analysis and assessment of a variety of business areas.
Stays abreast of the policies, procedures and legislation that may impact various business areas.
Performs other job responsibilities as assigned.
Assists in developing project plans to include establishment of business vision, identification and analysis of business processes, analysis of highly complex internal and external customer needs.
Facilitates capture and implementation of functional business requirements; assists in transformation of functional requirements into system requirements.
Identifies, defines and researches issues of potential strategic importance.
Analyzes needs and constructs and implements decision-support based applications.
Analyzes multi-dimensional models, relational databases and information technology-based applications for timely, accurate, relevant and intuitive information delivery.
Assists in development project plans for executive information management projects.
Identifies and analyzes diverse data repositories and designs and maintains executive-level reports in a single source repository of executive information.
Monitors the implementation process and conducts follow-up for facilitated workshops to ensure effective use of business personnel in performing analysis and developing specifications.
Plans and coordinates activities associated with the delivery of highly complex business and information analyses, information repositories and Information Technology based applications.
Serves as a project leader.