S2P Process and System Analyst

Default•Chattanooga, TN

11d

About The Position

The SCM Process, Training Development and Analytics Specialist serves as a key support resource for all Supply Chain Management (SCM) subfunctions, driving excellence in process execution, training, and analytics across the organization. This role is responsible for developing and maintaining standardized policy, process and detailed work instruction documentation, delivering effective Oracle system training, and supporting continuous improvement initiatives that enhance site readiness, adoption, and performance. Working closely with global process owners in the SCM Organization, site teams, and IT, this position ensures that Oracle SCM solutions are effectively tested, deployed, and embraced by end users. The role combines a strong understanding of supply chain processes with analytical and problem-solving skills to identify gaps, resolve system or process issues, and build operational capability through hands-on training and data-driven insights. This role is highly execution-focused and requires the ability to independently identify process and system issues, propose practical solutions, and drive implementation of improvements in alignment with direction and priorities established by the team.

Requirements

Bachelor’s degree in Supply Chain Management, Business, Industrial Engineering, or related field (or equivalent experience).
Proven experience in Oracle ERP (preferably Oracle SCM or Oracle Cloud SCM) modules such as Procurement, Inventory, Order Management, or Planning.
Strong understanding of end-to-end supply chain processes and integration points between functions (procurement, production, logistics, etc.).
Demonstrated experience in developing and delivering user training, both virtually and in person.
Excellent process documentation skills — ability to create SOPs, work instructions, and visual process flows.
Experience in system testing, solution validation, and translating business requirements into process/system improvements.
Strong analytical and problem-solving skills with ability to interpret data and drive root cause analysis.
High level of communication and collaboration skills; able to work effectively with cross-functional and global teams.
Competency in Microsoft Office, especially Excel, PowerPoint, and Visio (or similar process mapping tools).

Nice To Haves

Experience with change management, site readiness, and adoption metrics is a plus.

Responsibilities

Owns and Leads training and development of Integrated Business Planning processes to ensure consistent understanding and adoption of global standards across all sites with specific expertise in sourcing and purchasing.
Develop, document, and maintain policies, process workflows, standard operating procedures (SOPs), and detailed work instructions supporting Oracle SCM processes.
Lead the development, promotion, and standardization of the Supplier Portal, including creation of governance, process documentation, and delivery of training programs for both internal employees and external suppliers to drive adoption, compliance, and operational efficiency.
Lead supply chain training initiatives during site implementations, with a focus on sourcing and purchasing processes, ensuring employees are equipped with standardized procedures, system knowledge, and compliance expectations to support successful operational go-live.
Participate in Oracle solution testing to validate new functionality, process enhancements, and system updates prior to deployment.
Collaborate in Oracle solution development, working with process owners and IT to design, refine, and implement efficient end-to-end SCM solutions.
Provide site-level support through problem-solving, root cause analysis, and analytical training to strengthen local capability and process discipline.
Develop and track adoption and readiness metrics to measure site performance, process compliance, and training effectiveness.
Integrate, deploy, train and manage the utilization and adoption of the system add-on features, at this time LeanDNA, but all other future or additional SaaS add-ons to the main ERP.
Drive continuous improvement by identifying process gaps, recommending solutions, and supporting ongoing user training and development initiatives.
Serve as a key liaison between global process teams, site operations, and system support to ensure process alignment and user engagement.